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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
553 Reviews

553 Reviews of Penske Chevrolet Of Cerritos - Service Center

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June 03, 2024

Awesome experience with Shania. She was an absolute professional. She made my experience effortless and awesome. More

by CONLEYGIRL2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
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Helpful
June 02, 2024

They are always prepared to honor your appointment on time. I've never had to wait to be greeted. More

by RABLEDSOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with timely service at Penske Chevrolet of Cerritos. We appreciate your feedback on our dedication to promptness.

Helpful
June 02, 2024

I’m been there several times but this time I was assisted by Shania so far she was the best I received VIP treatment She went above and beyond with the service very good customer service great communicatio More

by JRVALLEJO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
Report | Print
Jun 02, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your feedback. It's great to hear about the outstanding service you received from our team at Penske Chevrolet of Cerritos. We appreciate your recommendation and look forward to continuing to provide exceptional service.

Helpful
June 01, 2024

Really good service! And helpful with any concern going on and does keep the word of the time your vehicle is going to be ready. More

by CHANIMUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with the reliability and service at Penske Chevrolet of Cerritos. We appreciate your feedback on our commitment to timeliness.

Helpful
May 30, 2024

Adrian Martinez in the service dept. was very helpful and assisted me in a very professional way. I needed an oil change and tires and he helped me find a good deal and made the process More

by Kelly F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
May 30, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our service department at Penske Chevrolet of Cerritos. We're pleased to hear that our team was able to assist you efficiently with your oil change and tires, providing a smooth process throughout.

Helpful
May 29, 2024

The service person was very helpful and communicated very well. I would recommend this place! More

by KENNETH.GUIDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Report | Print
May 29, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for your positive feedback on our team's service at Penske Chevrolet of Cerritos. It's great to hear that our communication met your expectations and you would recommend us.

Helpful
May 29, 2024

Always have a good experience when I visit Chevy maintenance they are one of the courteous departments I have ever deal with I don't think I were going anywhere else More

by SHARICL3849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experiences with the Chevy maintenance department at Penske Chevrolet of Cerritos. We value your loyalty and are glad to have met your expectations.

Helpful
May 25, 2024

Super friendly and fast service! Every time I’ve taken my car, the advisors have been super helpful and kind. More

by NTARVER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
Report | Print
May 25, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your experience with the speedy service and helpful advisors at Penske Chevrolet of Cerritos. We appreciate your feedback and look forward to serving you again.

Helpful
May 22, 2024

I dropped my vehicle off with David in the service department who was professional and provided great timely service More

by AELOVE1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
May 22, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for sharing your positive experience with our service department at Penske Chevrolet of Cerritos. We're pleased to hear that our team met your expectations in professionalism and timeliness. We look forward to serving you again.

Helpful
May 22, 2024

Very good costumer service and atención I recommend Penske Chevrolet Cerritos for any service your need. Thank you More

by GUARDADO.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
May 23, 2024 -

Penske Chevrolet Of Cerritos responded

Thank you for recommending Penske Chevrolet of Cerritos and mentioning the quality of our customer service. We appreciate your feedback and look forward to assisting you again.

Helpful
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