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Penske Chevrolet Of Cerritos - Service Center

Cerritos, CA

4.1
540 Reviews

540 Reviews of Penske Chevrolet Of Cerritos - Service Center

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May 18, 2024

The service department had replaced my condenser twice in the last 3 years. When I recently took it in because my ac is not cooling they told me it was two other issues that were $3000. After getting a secon More

by CHARGERWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Helpful
May 16, 2024

Great service and great information for my vehicle needs and recommendations of what is required. More

by CHARLOTTERODAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 16, 2024 -

Penske Chevrolet Of Cerritos responded

Your faith in Penske Chevrolet of Cerritos is deeply appreciated. Our team endeavors to provide the service and vehicle-specific information you can rely on. Thank you for acknowledging our recommendation efforts.

Helpful
May 15, 2024

David Canche provided great service and really showed he cared about my vehicle and time. More

by MOTO67E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Canche
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May 15, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your kind words about the service provided by our team at Penske Chevrolet of Cerritos. We take pride in caring for both your vehicle and time. Thank you for sharing your experience with us.

Helpful
May 14, 2024

Everyone here is always nice and pleasant. They are very professional and do great work. They're honest, I only trust Penske Chevrolet Cerritos with my cars. Adrian was my service advisor, 10' More

by DENISEGONZALEZ342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Martinez
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May 14, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your glowing feedback. It's important to us that our team provides honest, professional service and we're glad they achieved it with you. Thank you for placing trust in Penske Chevrolet of Cerritos, especially in our communicative staff members.

Helpful
May 12, 2024

Andrew was great , got me in and out very fast. Followed up with me after More

by ADO.MEHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Martinez
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May 12, 2024 -

Penske Chevrolet Of Cerritos responded

We're glad to hear that our team was efficient and communicative during your visit. Thank you for choosing Penske Chevrolet of Cerritos.

Helpful
May 10, 2024

Very clean with very professional people. Bought my vehicle here and this is where we bring it because of the employees More

by JOEATATHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Driscoll
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May 10, 2024 -

Penske Chevrolet Of Cerritos responded

We appreciate your trust in Penske Chevrolet of Cerritos. Our team strives to maintain a clean environment and to offer expert advice for all vehicle purchases and services. Thank you.

Helpful
May 09, 2024

Was given a quote of $2,000. 00+ to do a repair. Took it to our local mechanic and got it repaired for $350. I don’t know how there could be that big of a difference but it seems More

by KENT4FISHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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May 11, 2024 -

Penske Chevrolet Of Cerritos responded

Hello, Your feedback is important to us here at Penske Chevrolet of Cerritos and I would appreciate the opportunity to speak with you to address your recent visit to our Service Department for a repair regarding the subsequent price. Please reach out to me directly. Thank you, Reed Amiri Executive General Manager Penske Chevrolet of Cerritos (562) 263-2201 ramiri@socalpenske.com

Helpful
May 07, 2024

The service here is ON POINT! Can’t say how fast and friendly Shania and the team took care of my needs! Thanks Shania! More

by Volt2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes
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May 07, 2024 -

Penske Chevrolet Of Cerritos responded

We value your feedback at Penske Chevrolet of Cerritos. We're pleased the fast, friendly service from our team met your needs. Thank you for choosing us.

Helpful
May 06, 2024

Great dealership and great service. Always treated well and in a timely manner. I usually go in on Saturday because that's a day I have off. More

by CYBORGNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, David canche
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May 06, 2024 -

Penske Chevrolet Of Cerritos responded

We are pleased to hear that you value your experiences at Penske Chevrolet of Cerritos. Your satisfaction on Saturdays, with our dealership and service, really matters to us. Thank you for sharing your thoughts kindly.

Helpful
May 05, 2024

I again worked with Service Advisor Shania Barnes and Corvette Tech Zack Tuttle whose work and pride of workmanship is excellent on my 2009 Corvette as always. The repair work was perfect and I've put on More

by neoshiro66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania Barnes, Zack Tuttle
Report | Print
Helpful
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