Paul Conte Cadillac - Service Center

The waiting area in their service department is clean and always has coffee and bagels. always has coffee and bagels. More

I always get great service and care from this team. They always assist me even when I don’t have an appointment. They always assist me even when I don’t have an appointment. More

I feel that they listen to my concerns and explain the solutions clearly. I feel appreciated and that my business matters. solutions clearly. I feel appreciated and that my business matters. More

Not done work wasting my time I order my car radio I already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we check you need new car radio I told him I know that and thay ask me we order your radio you took your car tomorrow but next day thay call me and tell me your radio did not come today then I ask him please give me my car back because I am taxi driver I had permanent customer if I not pick up that guys then I lost my job when you guys get radio you can call me and fix it after the guys Ryan told. Me ok your car is ready and you take it when I am going to place for getting car Ryan is not over there cashiers told me Ryan leave 4:00 pm and I ask I am hare to pick up my car then thay give me bill 542$ I am shocked I ask him 542$ for what and thay ask me it’s labor for open your car radio check and put back I am shocked because I already know I need new radio but I was forced to get my car because of my job then I pay without any reason 542$ thay not do anything my car give me back as it is it was my first and bad experience but thanks for lesson and I never go back that place even I bought my car from there i checked my car radio to empire Cadillac that charge me 200$ and ask me you need new radio but thay can’t have early that’s why I am going to Paul conte but thay charge me 542$ without doing anything so thanks More

What a great customer experience the sales staff was knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its features. I highly recommend them.. both Frank and Frankie went above and beyond and made the transaction very easy and seamless More

The tire rotation not done. It supposed to be done with the oil change but they missed it. It supposed to be done with the oil change but they missed it. More

John was excellent. Had a brand new Lyriq as a loaner.The entire process vent very smoothly. Had a brand new Lyriq as a loaner.The entire process vent very smoothly. More

Needed an emergency repair done on our car last month. Although the service department was fully booked Shai was able to get my car in and fixed the next day! If I buy another Cadillac it will because o Although the service department was fully booked Shai was able to get my car in and fixed the next day! If I buy another Cadillac it will because of the service department! More

best guys. hands down. every time I go there for service I get treated very well by everyone there. never had a problem and always nice. you couldn't ask for be hands down. every time I go there for service I get treated very well by everyone there. never had a problem and always nice. you couldn't ask for better service More

Service department is always very helpful. John was very knowledgeable of the repairs that were needed. John was very knowledgeable of the repairs that were needed. More