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Paul Conte Cadillac - Service Center

Freeport, NY

4.7
1,119 Reviews

1,119 Reviews of Paul Conte Cadillac - Service Center

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May 31, 2024

John is ALWAYS THERE FOR TH. E CUSTOMER . HE CARES,IF JOHN WERE TO GO TO ANOTHER DEALER CADILLAC IN THE AREA. I WUD FOLLOW HIM FOR MY SERVICE. More

by ALJAMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

It took awhile for me to react to the survey. Thank you all for taking care of our car and ensuring that a loaner vehicle was available to me while our car was in the shop. Very happy with the se More

by lunettem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

I've purchased 3 vehicles from Pat (certified pre owned) at Paul Conte Cadillac, Freeport, NY. XT5, CTS, GMC Always a gentleman, and doesn't pressure me. Sales depth is AAA+. In the service Dept. I deal More

by gwood63@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaise Curci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Escamilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike & Brian
May 30, 2024

The best dealership on longisland they are caring and have an amazing staff and the service department work fast. More

by florencerusso1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

After paying for my service I was told my car was outside. I waited over 20 minutes outside before someone asked me if I was “picking up”. I even asked Ryan again where my car was after a time and h More

by Maureen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Gimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry that you didn't have a good experience while picking up your vehicle. We are always trying to improve our complimentary car wash process. Your feedback helps us with that. Shai Nadav Service Director 516.868.0530

May 26, 2024

I have had the pleasure of purchasing Cadillac's for over thirty years with Goldsmith Cadillac in Jamaica, King O'Rourke in Valley Stream and Paul Conte in Freeport. Paul Conte has provided my service needs More

by barry.warren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Gimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Frankie is an excellent salesman. He made me feel really comfortable and like family. I appreciate the care and understanding. He did a wonderful job explaining the car to me. I felt More

by MICHELLEGDEBIQUE
Recommend Dealer
Yes
Employees Worked With
Frankie Gallegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

They are not honest people they don’t keep their promises they never called what’s going on about the car whatever they saying, and whatever they doing is different I am very unhappy, mechanical works More

by AYTEKIN_YILMAZ006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Giannini in Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Paul Conte Cadillac responded

Thank you for your feedback. I'm sorry you are having an issue. I'm trying to get a clearer picture of the issue you are having. Can you please contact me? Shai Nadav Service Director 516.868.0530

May 24, 2024

Can’t say enough how pleased we are with Paul Conte and his team. We are always left in awe of everything they do for us, always providing the best of the best. More

by JACKIEAMBROSINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Pennisi
May 23, 2024

The Staff really has care and consideration for clients. Impeccable services . They keep me in a Cadillac More

by Monty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannini in Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shai Nadav
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Rudden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cusumano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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