Paretti Mazda Of Covington - Service Center

To be honest! For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into a For the most part enjoyable…. Two things bothered me at the very beginning and my gut was telling me to leave. I believe when someone walks into an establishment - they should be greeted. I looked around and nobody said anything to me at first. Just a smile. After a few seconds but felt like minutes, a salesperson (who remains seated) says I know who you are, with a great big smile. Okay, I’m thinking, am I to assume you are the same person I’ve been texting? I felt very uncomfortable. I believe people should stand up, walk to the person, introduce themselves and welcome them. Call me crazy but that’s the way my generation was taught. Maybe things are different now….. Then after a few minutes of talking I had a question and Diane wasn’t quite sure, so she directed me to ask the man who sat beside her. As I started to ask the question, I was interrupted by this man and barked at. He did come to apologize to me but I feel this was probably done because I did call his behavior out. I continued on with the sale because I was enjoying Diane. Later on I was sitting in the finance office (who by the way was also fantastic!) when I heard Diane’s name being called …. in the few seconds it took her to respond the louder and more aggressive he (original man who apologized to me) became. I was very angry over hearing this and I would bet my money, this same man speaks to all his female colleagues in this same demeaning manner. More

They were courteous, prompt! They offered transportation back home while I waited! They said it would be an hour before they could look at the car! They looked at it after 15 They offered transportation back home while I waited! They said it would be an hour before they could look at the car! They looked at it after 15 min! Luckily it was just a loose gas tank cap! We had just bought the car from a dealer in Baton Rouge. My husband filled the tank up a few days before! We were surprised when the engine light came on 3 days after the last fill up of gas! More

Excellent customer service. Always helpful at drop off and pick up. Excellent and convenient shuttle service. Always helpful at drop off and pick up. Excellent and convenient shuttle service. More

Courteous and respectful. Very knowledgeable about the vehicles that they sell. They have a clean dealership Very knowledgeable about the vehicles that they sell. They have a clean dealership More

I called Jeremiah with a problem and they took me right away and resolved my problem immediately. Great job Paretti Mazda! away and resolved my problem immediately. Great job Paretti Mazda! More

Sales manager, salesperson, & finance person all Made car buying a great , easy and seamless experience . buying a great , easy and seamless experience . More

Very welcoming, explained all work that was going to be done and didn’t incurr additional cost without my approval done and didn’t incurr additional cost without my approval More

Richard was a pleasure to work with! Very professional, warm and willing to help. Treated us like old friends and easy to talk to. After talking to other dealerships between Texas and F Very professional, warm and willing to help. Treated us like old friends and easy to talk to. After talking to other dealerships between Texas and Florida, Richard is the reason we ultimately purchased from Paretti. More

Service was awesome. I love how every step of my car maintenance they sent me a text to let me know what is going on and giving me the option to add on to my service. I love how every step of my car maintenance they sent me a text to let me know what is going on and giving me the option to add on to my service. More

Having my car serviced at Paretti’s Mazda was easy to schedule. I opted to wait for the vehicle to be serviced at the dealership because of the comfortable atmosphere. Very generous to have snacks out in schedule. I opted to wait for the vehicle to be serviced at the dealership because of the comfortable atmosphere. Very generous to have snacks out in case a customer was hungry. Although I didn’t eat a snack, I did enjoy a latte which was delicious! More