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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,296 Reviews

3,296 Reviews of Palm Coast Ford - Service Center

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April 28, 2024

Always so responsive and professional. The entire service team demonstrates a high level of dedication to their customers More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Summa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Peveler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Kollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

On time with appointment work completed correctly at reasonable price. Seats covered nicely but no car wash anymore More

by gilbert.rolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Great service. Josh was great. Took care of everything I needed done. Very professional. I will buy my next car at this dealership. More

by colbsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that Josh provided you with excellent service. We look forward to assisting you with your next car purchase!

April 27, 2024

Everyone I encountered was very friendly and helpful. Melissa was great went over everything. All and all a very good experience. More

by Iowahoo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Great thorough and speedy service. Friendly and knowledgeable service and sales staff. You will be seeing me again for sure! More

by bremhooey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Helsel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

This dealership is a bad choice. Their service is usually poor and the employees sometime try to make you pay for something that should be covered under warranty. Some of the service More

by CHRISKOCH6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Great customer service Their service department is outstanding Josh is an excellent service advisor kept informed on the repair and updated its progress every day. More

by Charles48jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're thrilled to hear that Josh provided excellent service and kept you informed throughout the repair process. We'll be sure to pass along your kind words to him and the rest of our team.

April 24, 2024

Quick repair work that was done on my truck. The only thing I got is the it was not washed. More

by KCONNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience with us! We're glad we could efficiently take care of your truck. We'll make sure to address the oversight on the wash for your future visits.

April 23, 2024

Very friendly and professional servicing staff. Work was done quickly. Wait area is sufficient and the coffee was good. More

by BRSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our servicing staff and enjoyed our amenities. We appreciate your business and hope to see you again soon!

April 23, 2024

The service department was exceptional. I had my oil changed. My service advisor made sure all my fluids were good, checked my brakes and other stuff. It was much less expensive than going More

by Wendy J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Palm Coast Ford responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that Noelle provided excellent communication and thorough service during your oil change. We look forward to serving you again in the future!

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