Oxmoor Ford

I bought a gold certified pre owned 2020 explorer that came with a 12,000 mile 12 Month bumper to bumper warranty and 7 year 100,000 Mile power train warranty and so far Oxmoor Ford has honored what they came with a 12,000 mile 12 Month bumper to bumper warranty and 7 year 100,000 Mile power train warranty and so far Oxmoor Ford has honored what they sold me. I love my explorer and appreciate the customer service that I receive from their sales staff (Victor sold me my car) and all the men and women in the service department have been amazing as well. More

I was really highly satisfied with today’s performance. Josh was able to get my vehicle early. All requests were completed in accordance with Oxmoor Ford’s expectations & beyond. I’m a fan of the Oxmoor F Josh was able to get my vehicle early. All requests were completed in accordance with Oxmoor Ford’s expectations & beyond. I’m a fan of the Oxmoor Ford service department. The service department is neat, clean, organized & all members are quick to provide service. More

Service was excellent, very courteous and timely communication. This is a convenient device that I will definitely use again. communication. This is a convenient device that I will definitely use again. More

I just had my first service on my new ro me truck. Both the buying and service process at oxmoor has been amazing! I'm still telling people about my salesman Omar and my service advisor, brandon, was Both the buying and service process at oxmoor has been amazing! I'm still telling people about my salesman Omar and my service advisor, brandon, was awesome too! I feel good knowing I'm in good hands with this dealership! More

Service appointment today was fast and courteous. Easy to work with and setting appointments are easy. Easy to work with and setting appointments are easy. More

Had great salesman, Martice, he was attentive to our needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with needs. the Easy Care warranty through this dealership is way overpriced compared to same warranty at another dealership one year ago. We went with the extended Ford warranty. More

The service cashier at this location is rude and not friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs friendly! Does not speak, just puts paper in front of customer and expects them to sign and gets upset when you ask what are you signing. Lena needs more customer service training! It doesn’t matter that she is old if she’s not happy she needs to retire! More

Dontae Smith is an excellent service advisor at Oxmoor Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. Ford. He is organized and efficient, keeps me appraised of the progress of the service work. Overall I would recommend Dontae and Oxmoor Ford. More