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Olathe Toyota - Service Center

Olathe, KS

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35 Reviews

35 Reviews of Olathe Toyota - Service Center

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January 17, 2024

If I could give negative stars I would! They are con artists. They tried to submit several fraudulent insurance claims against me on the loaner vehicle I had but luckily I was prepared and More

by ardcorinak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and head advisor
Jan 17, 2024 -

Olathe Toyota responded

Thank you for taking time to make a review about your experience with us, someone will be in contact with you shortly.

April 21, 2023

Bought a part from them on Ebay and sent me wrong part. Ask for the part I ordered all I get is sorry you Have to send part back before I will send you the part you ordered I'll send the part back but why More

by Cart138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed in parts
January 18, 2023

Unfortunately, after having one of the best experiences we've ever had in purchasing our Hybrid Platinum Highlander, we had to deal with the Service Department. Extremely disappointed in that the Service More

by Disappointed
Workmanship
Recommend Dealer
No
Employees Worked With
Steve
October 27, 2022

I was visiting my daughter who lives in Olathe Ks, I have a Lexus rx350 and this dealer is 5 minutes from her house I know that about 50% of parts are interchangeable between toyota and lexus so I called and More

by Percyslove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
May 18, 2022

Service department is terrible. Wife brought her car in for a recall on he air bag in Jan 2021. Immediately the horn want working and the air bag light was coming on. This is a More

by rickellis7390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
June 04, 2021

My experience was terrible! Wasted 2 hours there on Tuesday, Monty didn't even say sorry for your company ordering the wrong sized tire for the vehicle. I specifically went to the Toyota dealership for More

by irina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monty
January 23, 2021

Adam in this particular instance and overall every time I've taken my Highlander in for service is heads and shoulders above every other car dealership I've done business with. My problem was actually all More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam White
October 18, 2020

Due to an accident with my 2019 Tacoma, I have worked with Adam White frequently this summer and fall to complete a complicated repair of the vehicle. Adam has is always willing to listen, advise and th More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam White
February 24, 2020

Beware of Lifetime Warranty - Deceptive Concerns I have with the deceptive Lifetime Warranty: - Even if all factory scheduled maintenance is done at Olathe Toyota if you are off a little More

by ReconKSU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ServiceDept
October 22, 2019

Great service Micah Kent sold me my car. Fair, honest, painless transaction. Micah Kent later became a service advisor. He has given us perfect service 100% of th More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Kent
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