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ODaniel Mazda
Fort Wayne, IN
2,945 Reviews
Make yourself at home. Whether your’re ready to buy or just thinking about it, we have tools on this site to help you with all aspects of buying a car. Browse our inventory, get a quick credit check or view our specials here at O'Daniel Mazda.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Mazda of your choice. At O'Daniel Mazda, our goal is to assist you in making a confident decision. Our friendly, professional sales staff is here to answer your questions and listen to your needs. Whether you're shopping new or pre-owned, we're here to help with your vehicle search. Our well-stocked inventory includes popular Mazda models, Mazda CX-30, Mazda CX-5, Mazda CX-50, Mazda CX-9, Mazda MX-30 EV, Mazda3, Mazda6, Mazda MX-5 Miata. Wherever you live in the Fort Wayne area, or if you're driving from Huntington, Auburn or Decatur, we’re ready to serve you.
Commitment to customer care at O'Daniel Mazda doesn't stop with your vehicle purchase. Our Fort Wayne Mazda Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Mazda or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday 7:00 AM - 5:30 PM
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,945 reviews
April 29, 2024
Jeff went out of his way and Beyond the salesman service excellent salesman, for the price of car we was looking for he never let us down he's a great guy great salesman should be proud to have him excellent salesman, for the price of car we was looking for he never let us down he's a great guy great salesman should be proud to have him More
by swiftcart
Employees Worked With
Helpful April 29, 2024
Overall my experience was pretty great. Jeff and the O’Daniel team were very patient and pleasant about working with me. Jeff made sure I didn’t leave without a vehicle which was my goal. I Jeff and the O’Daniel team were very patient and pleasant about working with me. Jeff made sure I didn’t leave without a vehicle which was my goal. I love the determination for providing quality service to customers. I would totally recommend coming to O’Daniel Mazda. (Ask for Jeff!) Thank you again for your expertise! More
by lmills11
April 29, 2024
This is my third vehicle purchase from O'Daniel and my second from Logan. Logan is personable, professional and knowledgeable in all things cars. Although I could tell he was very busy, he did not make second from Logan. Logan is personable, professional and knowledgeable in all things cars. Although I could tell he was very busy, he did not make me feel rushed and took his time answer all of my questions. More
by rguin
Employees Worked With
April 29, 2024
Jeff was extremely friendly and overall very helpful. He kept us in the loop and let us know what to expect. He kept us in the loop and let us know what to expect. More
by dr.david.g.george
Employees Worked With
April 29, 2024
I own a 2023 Mazda CX5 Turbo. I have been experience a loud "clicking" noise coming from the interior front passenger side windshield area. I have had my car to O'Daniel three tim I have been experience a loud "clicking" noise coming from the interior front passenger side windshield area. I have had my car to O'Daniel three times for this issue. The dates were 02/19/2024, 03/29/2024, and 04/17/2024. I have taken a number of videos where this noise can be clearly heard. My service advisor at the dealership is named Adam. Adam has gone on two separate rides with me in the car and has confirmed both times that he can hear the noise. After the visit on 03/29/2024 and the dealership having my car for more than a week I'm told that they can't "recreate it" and would need to start charging me if they start removing panels to investigate. I pick my car up and contact Mazda Customer Care on 04/05/2024. I'm assigned case number 190486. The lady that I spoke with reached out to the dealership and spoke with Adam. According to the lady, Adam minimized the noise I'm hearing but stated I have been a good customer. Almost a week later, a case worker named "John" contacts me from Mazda. He states that there isn't much he can do and to take it back to the dealer. I dropped my car off on 04/17/2024 at the dealership again after taking a video where the noise can be heard and stopped when I press out against my windshield on the right side. I sent this video to the dealership and schedule service. After sitting in the same spot I parked the car at for 5 days (the MyMazda app shows the date and time that the engine was stopped last). I receive a call from Adam telling me that Mazda informed them that all aftermarket parts would need to be swapped back to stock for Mazda to do any further investigation. He's referring to an axle-back exhaust that I installed between the first and second times I had the car in. The car was then returned to me. According to the FTC website, "The manufacturer or dealer must prove the aftermarket or recycled part caused the damage before they can deny warranty coverage." Therefore, in this case, my warranty coverage is getting denied before even investigating to find the cause of this noise. The dealership has been gracious in the fact that they have provided a loaner car to me each time and have not tried charging me for anything. However I feel that my issue I'm having is getting minimized and that has resulted in Mazda corporate denying a warranty claim without any proof that an aftermarket part caused the issue I'm having. Unfortunately all of this has me looking to trade my car in. More
by trekkie1490
Employees Worked With
Adam Irmscher
April 27, 2024
The did a great job presenting the Yukon, and working with us on the price. with us on the price. More
by jones.shoponline
April 25, 2024
It was a very pleasant experience working with Luke and the rest of "Team O'daniels" Thanks for making the vehicle purchase process so easy. the rest of "Team O'daniels" Thanks for making the vehicle purchase process so easy. More
by Ron
Employees Worked With
April 25, 2024
Incredible service from Jeff Bahnsen and ODaniel! !!!! 100% recommend!!!! Thank you for everything you did to make this happen Jeff! !!!! 100% recommend!!!! Thank you for everything you did to make this happen Jeff! More
by kurtmessmann
April 23, 2024
We drove from Indianapolis area to purchase our Mazda from Logan. We handled everything over the phone and via email. Very smooth process and whole team was very welcoming and considerate. from Logan. We handled everything over the phone and via email. Very smooth process and whole team was very welcoming and considerate. More
by dkfogarty
April 22, 2024
Everyone was very helpful during my interaction with them. I never felt pressured to purchase my car them. I never felt pressured to purchase my car More
by carole.hodgin
Employees Worked With
