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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.4
183 Reviews
Call Service Center (781) 935-2000

183 Reviews of Nucar Chevrolet of Woburn - Service Center

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May 18, 2024

I'm still waiting for part to come in that dealership lost 30 days ago More

by KENNYBRANLEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregg McHugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Burke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

They keep you informed by text while waiting for your car to be serviced which was helpful. More

by MHUGHES40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

Well qualified mechanic and good Communication with me great customer service very helpful i’m fine other things wrong in the car was in there taking care of it quickly and getting it back to me thank you More

by Bobby d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

The staff was courteous and they got the work done quickly. They we're very accommodating. More

by chewbagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Busa and Dylan Proudfoot
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May 17, 2024

They were able to fit me in quickly, got done what I needed in a timely manner. Great service More

by WMTOLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George ?
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May 17, 2024

Terrible service, made us come back to dealership because they didn’t have even start More

by Beezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George - service
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May 15, 2024

Service writer was friendly and knowledgeable. Not sure why but I made the 1st appointment @7:30 and there were 8 other cars there @ 7:30. That's why it took almost 2 hours for an oil change. More

by w.pappalardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024

The service department is very attentive and knowledgeable. I have now found my new service dealership! More

by Stanizzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 16, 2024 -

Nucar Chevrolet of Woburn responded

We're thrilled to hear about your positive experience with our service department! Thank you for your kind words and for choosing us! If you ever need assistance in the future, we'll be here to help. Your satisfaction is our priority, and we look forward to serving you again. Safe travels!

Helpful
May 12, 2024

Everything great, even the supplied ride to and from home, video also a plus, only negative, it took 3.5 hrs and I was the first one in at 7.30 for just an oil change. More

by DJDRISSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback! We're pleased to hear that you had a great experience overall. We apologize for the longer-than-expected wait time for your oil change despite being the first in line. We'll take your comments into consideration to improve our efficiency in the future. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your business!

Helpful
May 11, 2024

They fixed all the issues with the car. They kept me informed of all the issues and explained all the repairs. When I had an additional issue the took time to make sure it was repaired. More

by PMLELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Proudfoot
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May 16, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for sharing your positive experience! We're glad we could address all the issues with your car and keep you informed throughout the process. If you ever need further assistance in the future, don't hesitate to reach out. We appreciate your feedback and trust in our services!

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