Northwest Chrysler Jeep Dodge Ram

I was treated very well got my van right in and repaired issue and got me back quickly. I appreciated the exceptional service o received. Thank you. issue and got me back quickly. I appreciated the exceptional service o received. Thank you. More

Outstanding communication! I was kept in the loop on every stage of the service. Everything was explained clearly. I was kept in the loop on every stage of the service. Everything was explained clearly. More

This is supposed to be for the service department and there are no choices for service personel. Also my vehicle model is not available either. NW doesn't really care about the Jeeps side there are no choices for service personel. Also my vehicle model is not available either. NW doesn't really care about the Jeeps side More

Salesman was very good and informative deal was fairly easy to get done the dealership had the vehicle I was looking for easy to get done the dealership had the vehicle I was looking for More

Extremely displeased. Last service was I dropped off my '21 Charger Scat Pack for Rim Repair. A couple days after getting my car back I went to remove each wheel to clean Last service was I dropped off my '21 Charger Scat Pack for Rim Repair. A couple days after getting my car back I went to remove each wheel to clean the brake calipers and found 1 wheel missing a lug nut totally (only 4 were on it) and on 1 other wheel, they had put 2 of my locking lug nuts on the same wheel. In the process, I also found 4 lug nuts extremely loose. I know a third party did the repair, but it is totally unacceptable that the Dealership did not check the work before notifying me the car was ready. Not only was this shoddy workmanship, but extremely unsafe also. If something had happened and a wheel would have come off causing an accident, I would have held the Dealership accountable and filed charges. It seems each time I have had the car in for work, I have had major issues with the Service Department and have had to get a Manager involved, whicj quite frankly is almost impossible at this Dealership, but I am persistant and LOUD. More

Mary talking on speaker phone in the service dept is so disruptive and disrespectful to all customers in the dealership, the customer that is on the phone on speaker for all to hear, and to her coworkers t disruptive and disrespectful to all customers in the dealership, the customer that is on the phone on speaker for all to hear, and to her coworkers that have to listen to it ALL DAY LONG. More

The service advisor was knowledgeable and friendly. The waiting area was very comfortable. The price of the service was within our budget. The waiting area was very comfortable. The price of the service was within our budget. More

I was very impressed with this dealership. Although they were an hour away from my location and there were many dealerships I could have chosen, i picked this one. William the salesman went a Although they were an hour away from my location and there were many dealerships I could have chosen, i picked this one. William the salesman went above and beyond with all my questions and always responded to me quickly whenever I had questions. William is very knowledgeable and worked with financing department to get me going out the door. The finance department understood my needs and worked diligently to make the deal happen in an expedient manner. All the staff I encountered were pleasant, open, friendly and respectful. and were eager to help. Should I need a vehicle in the future I will definately be going back to this dealership. Awesome service, professionalism and prices. Thanks! More

As per usual, Mary Segura and Craig the shop foreman always take care of me🤟🏿 always take care of me🤟🏿 More

Amazing place it’s always fast service and everyone it’s really friendly. Always come back because of the service really friendly. Always come back because of the service More