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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,012 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,012 reviews
April 26, 2024
I had a battery issue early one morning with a number of meetings scheduled that day and Jose quickly diagnosed the issue and was able to get my vehicle in and out still allowing me to meet my schedule for meetings scheduled that day and Jose quickly diagnosed the issue and was able to get my vehicle in and out still allowing me to meet my schedule for the day. Great job Team!!!!!! More
by clark_lee_09
Verified CustomerEmployees Worked With
Jose in the service department
Helpful April 26, 2024
I had a great experience at Dodge! Didn't even plan to purchase a car that day but the sales and finance team made me feel so comfortable that I ended up making a great decision! Kudos Didn't even plan to purchase a car that day but the sales and finance team made me feel so comfortable that I ended up making a great decision! Kudos to Carole! More
by darbwils9
April 25, 2024
Good work and quick turnaround. I was surprised for a dealership. Figured it would be in there for two days before even looking at the problem. I was surprised for a dealership. Figured it would be in there for two days before even looking at the problem. More
by gaaleman
Employees Worked With
My truck was in service dept.
April 24, 2024
The salesman Tim and Allison I'm finance were a pleasure to work with. They went above and beyond to provide a great purchasing experience to my daughter. Because of the positive experience she had I went t to work with. They went above and beyond to provide a great purchasing experience to my daughter. Because of the positive experience she had I went to them a few days later and purchased a vehicle myself. I am also impressed they took the time to follow up with me to make sure I am satisfied with my purchase. More
by Koamoana
Employees Worked With
Tim, Amanda
April 24, 2024
This last service was highly disappointing. The communication was very poor overall. I hope next time, the service advisors step up and actually care about their customers and service. The communication was very poor overall. I hope next time, the service advisors step up and actually care about their customers and service. More
by alitexas40
Employees Worked With
Service advisor
April 24, 2024
Everything was on point. I was very impressed. And I will continue to do business with the Dealership I was very impressed. And I will continue to do business with the Dealership More
by kcp1987
Employees Worked With
April 24, 2024
Pleasant auto experience. The staff and finance team were amazing. Provided me awesome service and great purchase experience The staff and finance team were amazing. Provided me awesome service and great purchase experience More
by EDDIEBARKER3
Employees Worked With
April 23, 2024
John in the service department was excellent. I've been using Tomball Dodge since I purchased the vehicle. Their service department doesn't hold a candle to yours, I've been using Tomball Dodge since I purchased the vehicle. Their service department doesn't hold a candle to yours, More
by hookedonquack
Employees Worked With
John in Service
April 23, 2024
Great team and efficient good customer service , the cartel was taken care of and cleaned cartel was taken care of and cleaned More
by darinebendahou78
Employees Worked With
