Norm Reeves Hyundai Superstore - Service Center

I felt like I was lied to I replaced my Cabin air filters less than six months ago and they told me I need them again They tell me Service acting like it was mandatory, I asked if it was or not, a filters less than six months ago and they told me I need them again They tell me Service acting like it was mandatory, I asked if it was or not, and he said no I felt it was underhanded More

From the time I got there to when I picked up the car, customer service was superb. customer service was superb. More

Took my car at the appropriate time and was greeted by a service personnel. He explained what the service will entail and he will get back when service is completed. service personnel. He explained what the service will entail and he will get back when service is completed. More

Your technicians seem to be very knowledgeable and experienced. Your service managers are professional people. experienced. Your service managers are professional people. More

Inconsistent. Poor expectation management and follow through. Smiles with no credibility. Hard to rely or trust inconsistent team of “pass the buck” handlers. Ca Poor expectation management and follow through. Smiles with no credibility. Hard to rely or trust inconsistent team of “pass the buck” handlers. Car works well. Don’t feel good about my deal because integrity feels off. More