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Norm Reeves Hyundai Superstore - Service Center

Cerritos, CA

4.6
784 Reviews
Call Service Center (562) 353-4062

784 Reviews of Norm Reeves Hyundai Superstore - Service Center

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June 02, 2024

Good service never disappoint good job keep it up will come back till next time More

by Olga219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Helpful
June 02, 2024

I knew it would be hard to replicate the problem at the dealer. highspeed charger was out of order. ENRIQUE was very helpful More

by Skmphn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique
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Helpful
June 01, 2024

Very Welcoming and and knowledgeable of my needs and questions regarding service for my car More

by Marram49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
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Helpful
June 01, 2024

The service advisor and staff were very polite and helpful. My car was ready when promised. More

by Dlr9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team provided excellent service and that your car was ready on time. We appreciate your feedback and look forward to serving you again in the future.

Helpful
June 01, 2024

During i stayed at your place no problem. Only my car had problem. Your people were good. More

by Mongsil2408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
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Helpful
May 31, 2024

Candis was great help. My car was ready faster than original quote. I love waiting in lobby with complementary coffee. They gave me a car wash coupon also. I recommendbto a More

by Sp10Bass
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Candice
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Jun 01, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that Candis provided excellent service and that you enjoyed our amenities. We look forward to serving you again in the future!

Helpful
May 28, 2024

They did a really good job at servicing my car. Thank you so much norm reeves 👍🏻 More

by Teeramos031798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves for your car servicing needs! We're thrilled to hear about your positive experience, and we look forward to serving you again in the future.

Helpful
May 28, 2024

Based on all work needed it was all completed and contacted as indicated the approximate time of completion of the work More

by Turrubme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice roxas
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May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your automotive needs! We're delighted to hear that all the necessary work was completed to your satisfaction, and we appreciate your patience. Please don't hesitate to reach out if you have any further questions or concerns.

Helpful
May 28, 2024

Everyone was really friendly and they took very well care of my car and answered all my questions More

by vxc4025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Ramirez
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May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out.

Helpful
May 28, 2024

They provided quick service and they provided a good loaner vehicle. The experience was very convenient. More

by Jrice1138
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled to hear that our service and loaner vehicle met your expectations. We look forward to serving you again in the future.

Helpful
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