Nissan of Van Nuys
Sherman Oaks, CA
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Great car service . Very welcoming .the employees are great especially Genesis who helped me fix my the car problem .thanks Very welcoming .the employees are great especially Genesis who helped me fix my the car problem .thanks More
Saw the car I wanted on the website. Eric quickly made contact, was very flexible on setting a time to come by and test drive. No high pressure sales tactics, no “upselling “ just was av Eric quickly made contact, was very flexible on setting a time to come by and test drive. No high pressure sales tactics, no “upselling “ just was available and reasonable. Whole process from arrival at dealership to driving away with my new to me vehicle, around 3 hours. More
I was greeted by the nicest Service Advisor, Kimberly. She is so professional and knowledgeable. Kimberly explained to me what a 15,000 mile check-up entails and assured me everything will be taken care o She is so professional and knowledgeable. Kimberly explained to me what a 15,000 mile check-up entails and assured me everything will be taken care of as she opened my hood and showed me what she was talking about. I was so impressed with Kimberly! Thank you so much! More
They complete a routine oil change faster than other locations. However, waited almost 30 mins to be help once arriving, even with an appointment. locations. However, waited almost 30 mins to be help once arriving, even with an appointment. More
I first saw the Sentra on a their website. Was able to get CARFAX report and lots of other details of the car. Arrived to check out the condition and drive and purchased. Time at dealership wa Was able to get CARFAX report and lots of other details of the car. Arrived to check out the condition and drive and purchased. Time at dealership was just over 3 hours, More
No problem with Service Advisor, she worked thru lunch and I believe I was her last Waiter. After working all my life in Dealer Service Depts, I chose mid-week for service. Too busy Mondays and many wai and I believe I was her last Waiter. After working all my life in Dealer Service Depts, I chose mid-week for service. Too busy Mondays and many waiters Friday-Saturday, but Wednesday turned out to be heavy waiters with I figure quicker maintenance items then mine performed on their vehicles. More