Nissan of Mobile

DO NOT USE THIS DEALERSHIP! !! They are the perfect example of why people hate shopping for cars. They changed their name but same crap service. I inquired about a specific vehic !! They are the perfect example of why people hate shopping for cars. They changed their name but same crap service. I inquired about a specific vehicle twice and was told it was sold. A month later it was still online. I made arrangement to come and test drive the car. The morning I was suppose to show up they increased the price of the vehicle by $897 and told me I was going to have to pay an additional $750 to use outside financing. When I inquired about the price increase and said I had screen shots of the increase. I was agrily told to go shop elsewhere as the car had been sold. I have reported their behavior to the FTC and will continuing to report. I have also contacted the Alabama Attorney General for tied selling among other multiple violations of FTC rules. Malik Gunn was the only part about this experience that was pleasant. More

Keosha why’re was a great sales person! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness! More

Everyone was so super nice. I had my 3 year old and 10 month old with me and while I was there the front desk man at the service desk offer my daughter coloring books and crayon I had my 3 year old and 10 month old with me and while I was there the front desk man at the service desk offer my daughter coloring books and crayons. It was taking a while so later a nice lady in the offices gave my kids popsicles. The waiting room was comfortable and my service advisor Aaron was super friendly and explained everything well. Will definitely do my next service here! More

Keke was nice and pleasant to work with. She got me the best quality of car. She got me the best quality of car. More

The service department at Nissan of Mobile is top notch. My service advisor Erik O always greats me with a smile and by my name. Always inquires “how have you been”? Always explains what they did to my ve My service advisor Erik O always greats me with a smile and by my name. Always inquires “how have you been”? Always explains what they did to my vehicle. He’s a valuable asset in my opinion. Keep up the great work Erik. More

Top notch and friendly service with expeditious responsiveness. Scheduling the appointment was easy, and check for said appointment was smooth. responsiveness. Scheduling the appointment was easy, and check for said appointment was smooth. More

Accusatory attitude of mechanic on the video he sent me. He also couldn’t even find the screw in my tire, that even the advisor saw, that was the reason I was having to put air in that tire at least every He also couldn’t even find the screw in my tire, that even the advisor saw, that was the reason I was having to put air in that tire at least every other day. I had to take it to another shop which repaired my tire. He scolded me for not having certain repairs done per my maintenance schedule but many of these items were already completed and up to date. More