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Nissan of Hendersonville

Hendersonville, NC

2.5
63 Reviews

1340 Spartanburg Hwy

Hendersonville, NC

28792

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Showing 63 reviews

March 17, 2024

Hendersonville Nissan are SCAMMERS. This dealerships business model seems to be based on practices of a dealership from the 1960's before the advent of the internet and people could do r More

by Hugh Janus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan
Mar 22, 2024 -

Nissan of Hendersonville responded

Thank you for bringing your concerns to our attention. We apologize for any negative experience you may have had at Hendersonville Nissan. We take customer feedback seriously and are committed to addressing your points. Regarding our dealership fees, we aim to be transparent about all costs associated with purchasing a vehicle. We understand your frustration with fees such as the doc fee and market adjustment, and we will review our pricing structure to ensure it aligns with industry standards and provides fair value to our customers. Additionally, we apologize for any miscommunication or inconvenience regarding financing arrangements. It's our goal to assist customers in securing financing options that best suit their needs, and we will work to improve our processes to avoid any confusion or delays in the future. I find it disheartening that rather than reach out to us directly, you have chosen to use a false name on the internet. However, I will use all of the feedback taken as an opportunity to improve. We appreciate your feedback regarding other dealerships in the area and their ratings. If you would like to discuss your experience further or if there's anything we can do to address your concerns, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

December 23, 2023

Sold car with only one key. Won’t provide the second.Poor Service!! Beware of the lies. More

by Sukey
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Darren
December 23, 2023

Loved my experience at Nissan here in Hendersonville it was great. My salesperson Jasmine was great with helping me find something I liked and being able to get my car. Not stressful we just stayed on it. More

by Jacobblack9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Malone
November 25, 2023

BEWARE, WINNING CODES ARE A SCAM TO GET YOU IN. SAID I WON 2500.00 WHEN I GOT THERE IT TURNED INTO 5.00 EAR BUDS. VERY DECEPTIVE AND UNETHICAL More

by eagle33709
Recommend Dealer
No
Employees Worked With
DEAGO
Dec 01, 2023 -

Nissan of Hendersonville responded

Hi Eagle33709, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to turn your experience around. Please reach out to us at (828) 697-2222 at your earliest convenience to discuss how we can turn this experience into a positive one. Anna Thomas Owner Loyalty Manager Nissan of Hendersonville

November 18, 2023

ATTENTION , all women of Hendersonville and surrounding areas do not go to NISSAN OF HENDERSONVILLE NC I repeat, do not go to Nissan of Hendersonville I went there on October 30th, 2023 to an upside down e More

by Savannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy
November 06, 2023

My first experience at this dealership at the experience was very good. Diego, our salesperson was very helpful and I was able to get my 2019 Rogue at a good price. My wife and I are very pleased with our More

by bhorky704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Nov 11, 2023 -

Nissan of Hendersonville responded

Hello! Thank you so much for sharing your positive experience with us! We're delighted to hear that Diego provided excellent service and that you're pleased with your 2019 Rogue at a good price. It's our priority to ensure our customers have a smooth and enjoyable buying experience. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business and look forward to serving you again.Happy Driving! Anna Thomas Owner Loyalty Manager Nissan of Hendersonville 828-697-2222 EXT 343 annat@nissanofhendersonville.com

September 13, 2023

I’ve purchased 2 vehicles from Nissan of Hendersonville over the past few years from out of state. Each time, it’s been a smooth transitional process. My salesman Dylan was awesome, along with the signage More

by MJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
September 10, 2023

I went in to trade up my car, and in the middle of this process this portly black man came out and started berating me and verbally attacking me. I've never been a victim to racism but this man was the mos More

by Max R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duwad the portly manchild
September 10, 2023

By far the worst dealer EVER visited. Horrendous and appalling visit. The "owner" was extremely abrasive and racist. He didn't want to purchase my vehicle so he thought it appropriate to More

by ClownHunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duwad the clown
September 09, 2023

These people are racist and have a discriminatory hiring process, told me straight up my car is a piece of s*** when I was trying to buy a new one. And the "owner" also degraded my mother. I can't believe More

by UrAClown27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Black guy who said he's the owner
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