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Nissan of Bowie

Bowie, MD

4.0
635 Reviews

2200 Crain Highway

Bowie, MD

20716

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Showing 635 reviews

February 20, 2024

Does not tell the truth tried to trick me into spending more in interest rate and more for the car and lied to me and said they would not run a hard credit check and did without my permission More

by Lorishabazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rose Patterson
January 06, 2024

I bought a Nissan Kicks in October 2023. Sales Rep. Jerry, very pleasant and accommodating. However, I have been trying to get unto to the finance department for a refund check and for the More

by longmondezie
Purchase Time
Recommend Dealer
No
Employees Worked With
Jerry Frink
Jan 06, 2024 -

Nissan of Bowie responded

Please email me your information. Damon.lester@nissanofbowie.com

October 25, 2022

When I purchase my car in 2018 the services was great now not so Good I have been trying to get this issue resolve for the last 7-8 months all I been hearing we going to call you back. My issues was supp More

by Chell
Price
Recommend Dealer
No
Employees Worked With
Tom Cusack
Oct 30, 2022 -

Nissan of Bowie responded

Chell, Thank you for your feedback. I would like to personally apologize that you did not have a good experience as we aim to make sure that our customers are taken care of here at Nissan of Bowie and have a Truly Exceptional Experience, to address any concerns you have; Please call 301/867-6164 at your earliest convenience. ~Silvia Cartagena, Owner Loyalty Manager Thank You, Kind Regards, Silvia Cartagena Owner Loyalty Manager Nissan of Bowie (301) 867-6164

May 27, 2022

My experience was pleasant and accommodating, however, I would like to receive free oil changes for a year. More

by c.harvey.ch25
Recommend Dealer
Yes
Employees Worked With
Anthony Vanchieri
Jun 01, 2022 -

Nissan of Bowie responded

Hello Ms. Harvey, please give me a call at your earliest convenience 301/867-6124. I can't commit to a year of oil changes, but I am looking into what I can do. Thanks, I look forward to hearing from you. ~Dawn Criste, Owner Loyalty Manager

May 20, 2022

Only because of Anthony! !! He had the patience of Job with me 😂. He was kind and made me laugh when I didn’t want to laugh. It’s was all a help for the end game. Thank you A More

by Daisha25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cusack, Anthony Vanchieri
May 25, 2022 -

Nissan of Bowie responded

Ms. Jones, we appreciate this feedback about the top notch service you received from Sales Associate, Anthony Vanchieri. On behalf of everyone here, I'd like to thank you for your loyalty to our business and we hope that you're enjoying your new Altima. If there is anything else that you need, please give us a call 301/867-6150. Take care! ~Dawn Criste, Owner Loyalty Manager

May 20, 2022

I had a wonderful experience, im so happy with my car would definitely recommend you are in great hands! More

by Abigays7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vanchieri
May 25, 2022 -

Nissan of Bowie responded

Abigays7, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for choosing Nissan of Bowie! ~Dawn Criste, Owner Loyalty Manager

May 19, 2022

My experience for Anthony Vanchieri was professional. From asking me questions to custom for me for my brand new car. His customer service was exceptional!! I give him 5 stars wish I could give him more! More

by Amberhall84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davon Pope, Anthony Vanchieri
May 20, 2022 -

Nissan of Bowie responded

Amberhall84, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! ~Dawn Criste, Owner Loyalty Manager

May 14, 2022

Amazing experience! Anthony was a pleasure, he was patient and I felt as though he had the best interest of myself and my family in mind. I would absolutely recommend An More

by Heavenholdsme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vanchieri
May 17, 2022 -

Nissan of Bowie responded

Heavenholdsme, we're happy you found Anthony and our sales staff to be so supportive during your experience here at Nissan Of Bowie. Congratulations on your new vehicle! We hope to be of service to you again in the future. Thank you and have a great day! ~Dawn Criste, Owner Loyalty Manager

May 10, 2022

I received a refund check from Nissan of Bowie for an over payment of my TAG and Title fees, The check was Dated for the 13th of January 2022 and sent to me on the 5th of May 2022. The Check is past th More

by gene.reese
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jerry Frink, Richard Bledsoe, Michael Morelli, Erik Thompson, Javier Granados, Demetrius Brooks, Jamal Hayden, Tom Cusack, Andrew Williams
May 13, 2022 -

Nissan of Bowie responded

Mr. Reese, we apologize for the confusion with the refund check. When it was brought to our attention a new check was cut and in your hand within the hour. We value our customers and we are trustworthy, Mr. Reese. We hope that we have earned your future business. ~Dawn Criste, Owner Loyalty Manager

May 16, 2022 -

gene.reese responded

Dawn, Mistakes happen. When I called the dealership multiple times, only to be connected to different people who couldn't help, and wouldn't connect me to a manager or someone who could help. This speaks volumes about your customer service. The only way this issue got resolved was by me posting on social media about the problem. Your staff needs to do better.

May 09, 2022

Anthony was a great help at getting me what I wanted at the price I wanted. It was so easy to work with him and the rest of the team at this dealership. I would highly recommend Nissan of Bowie to any of m More

by Srlancos0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vanchieri
May 11, 2022 -

Nissan of Bowie responded

Srlancos0, we're happy you found our staff to be so supportive during your experience here at Nissan Of Bowie. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let everyone know about your positive experience. Have a great day! ~Dawn Criste, Owner Loyalty Manager

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