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Nissan of Athens - Service Center

Athens, GA

4.6
2,380 Reviews
Call Service Center (706) 410-1914

2,380 Reviews of Nissan of Athens - Service Center

Sort by
May 13, 2024

Representative responded and was contacting advisors but haven't heard anything since. Still Waiting for Resolution. More

by DJALMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
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May 15, 2024 -

Nissan of Athens responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (762) 499-6475 so we can work towards a resolution. We look forward to hearing from you.

Helpful
May 10, 2024

Did not do what they were supposed to. I had to have them take it back to complete what they were charging for. More

by mdnapier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Eunice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Steed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (762) 499-6475 to share more details about your visit so we can make things right.

Helpful
May 10, 2024

They were pretty forward with me they test drive my vehicle to make sure everything was before I drive off in it I’m very appreciative for Nissan in Athens More

by burtond1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Eunice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
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May 11, 2024 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
May 10, 2024

Service is always great at this location! The staff is very professional and polite to me and their other guest. More

by ale.clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Helpful
May 09, 2024

I appreciate the courtesy and professionalism of the service department personnel at Nissan of Athens. More

by USMCE5J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Nissan of Athens responded

Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Helpful
May 06, 2024

I found it was a great experience. Easy and very reasonable, price. It was a nice place More

by HEATHERS.SMITH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon and a person with the last name sartain
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May 08, 2024 -

Nissan of Athens responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 06, 2024

Everyone was super friendly! They took good care of me, he let me know what other services I may need without trying to pressure me into getting it done that day & even though it More

by kaidansmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 08, 2024 -

Nissan of Athens responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Athens for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Helpful
May 05, 2024

Greatest service ever Best customer service I have had Best experience with a dealership I ever had More

by MARTIN_DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan MAGNUS
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May 07, 2024 -

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 02, 2024

Service was great - I love the new feature of drive through diagnostics.. Mr. Garrett explained to me what the computer found so not only did I get an oil changed - I had my car aligned. More

by sharront2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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May 03, 2024 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 30, 2024

I will always give Nissan of Athens service department 5 stars!! If I could give 10 stars I would! Everyone needs to go see Jonathan Magnus, he is the only one I see for all my cars needs, and every time he More

by RACHELENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
Report | Print
May 03, 2024 -

Nissan of Athens responded

Hello, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
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