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Niello Volkswagen
Sacramento, CA
619 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 619 reviews
June 02, 2024
One of the best automotive service department in town. Top notch customer service by Matt. Top notch customer service by Matt. More
by RUDYCANCILLER
Verified CustomerEmployees Worked With
Helpful June 01, 2024
Very impressed with Niello VW. Super professional and very nice. Terry stayed late and could not have been any nicer. Good people - great service. We dove 2 hours each way and it w Super professional and very nice. Terry stayed late and could not have been any nicer. Good people - great service. We dove 2 hours each way and it was worth it. More
by ALOHA21419
Employees Worked With
June 01, 2024
Travis was outstanding. Really appreciated his customer service and did explain all the details of the process about the car service. Really appreciated his customer service and did explain all the details of the process about the car service. More
by Raja
Employees Worked With
June 01, 2024
Jason my advisor provided excellent service. Kept me informed along the way with latest updates. Kept me informed along the way with latest updates. More
by JonAndrewW
June 01, 2024
Friendly service writers, fast service and getting a ride home to Rocklin is a big plus. home to Rocklin is a big plus. More
by rob71
Employees Worked With
June 01, 2024
Ronald Stevenson, the service advisor at Nelo Volkswagen, provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! More
by CARSHOWMOTORSCA
Employees Worked With
June 01, 2024
Touareg needed a new battery. Battery was replaced however the battery and Touareg set points weren’t synced Battery was replaced however the battery and Touareg set points weren’t synced More
by verdewater
Employees Worked With
June 01, 2024
I've been coming here for 8 years. . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine ta . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine taken apart). Today the rep was Matt, and he was great, and the car came back with no issues. I plan to come back for all my maintenance and repairs. They are efficient and professional, and the shop, waiting areas, and communication are great. I hope they never change. More
by ACHAOKA
Employees Worked With
June 01, 2024
Thank you for another good experience at Niello Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. Volkswagen. This repair took lots of patience on the part of both the service department and the client, but was finally accomplished and well done. More
by ANNGAINES
Employees Worked With
May 31, 2024
Service is always easy to schedule, and I never feel pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. More
by bemmert.temp
Employees Worked With
