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Newton Nissan South - Service Center

Shelbyville, TN

4.1
165 Reviews

165 Reviews of Newton Nissan South - Service Center

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March 15, 2024

Always very pleasant and professional. Newnton Nissan South is a great dealership to buy from and get service at. More

by sgall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sharpton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Milliken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Newton Nissan South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Nissan South. Sincerely, Katie R.

February 22, 2024

I was greeted in a warm, friendly manner that was unexpected and enjoyable and look forward to returning soon More

by Dr.artsstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Newton Nissan South responded

Thank you for choosing Newton Nissan South. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Katie R.

December 21, 2023

Awesome customer service! Kwon was really friendly and attentive when helping me find the perfect vehicle for me and my family. More

by Yatzeli orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Se Kwon Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Newton Nissan South responded

Thank you, Yatzeli, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kwon and our team, and we look forward to working with you again. Sincerely, Katie R.

September 13, 2023

I bought a New Kicks in 2020. The experience was great, even though my credit was questionable. The only reason I have given them only 4 stars is because of something that happene More

by ntmd8or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Newton Nissan South responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership recently. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around for you. Sincerely, Katie R.

Sep 13, 2023 -

ntmd8or responded

You can contact me via email as i have issues hearing on the phone. ntmd8or@yahoo.com

Sep 14, 2023 -

Newton Nissan South responded

Thank you for sending your contact information, I have passed it along to our management!

Sep 14, 2023 -

ntmd8or responded

Thank you for your help Katie. Tyler got back to me yesterday and asked me to come in this morning. In fact, I'm sitting in the waiting room now as I type this. I appreciate this.

August 12, 2023

Great service helped me get the car I wanted and is also respectful and helpful More

by Tae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Se Kwon Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Newton Nissan South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Newton Nissan South to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Katie R.

April 21, 2023

Kwon Park is so welcoming and friendly. He serviced all my needs and made my day for sure. More

by John Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Se Kwon Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Newton Nissan South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, John, and we are thrilled that you found your experience with us here at Newton Nissan South to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Katie R.

April 08, 2023

Great people and great service. They treat you like family and make sure you are taken care of More

by cmilliken123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Autumn Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Milliken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wheeler, Brent Powell, Anthony Morris
Apr 09, 2023 -

Newton Nissan South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Katie R.

March 25, 2023

I was so pleased with my salesman. Daniel Jr. and his Dad Daniel Sr. They were so helpful and a pleasure to work with More

by Gina49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Goguen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goguen Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can Jones, Bill Newton, Matt Carman, Anthony Morris
Mar 27, 2023 -

Newton Nissan South responded

Thank you for taking the time to share your thoughts on working with Dan Jr. and Dan Sr. We're glad to hear they delivered such a great experience! Sincerely, Katie R.

March 02, 2023

You're really good at focusing on what customers need and require. Very respectful and patient, Highly recommend buying a car from Kwon. More

by sunflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Se Kwon Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Newton Nissan South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Katie R.

January 21, 2023

Very rude to me. She is the reason I will never use Newton Nissan South again. Terrible service done to my 2020 Pathfinder and 2015 Frontier,.I guess the business is More

by jarmstrong928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sevigny
Jan 23, 2023 -

Newton Nissan South responded

Hi there, Thank you for bringing this to our attention! We're sorry that you experienced rudeness from our team, and we want to talk further and see what we can do to make this right for you. I have emailed your review to our management team for them to reach out to you as soon as possible. Thank you for reaching out, and we'll be in touch. Sincerely, Katie R.

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