Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
New Smyrna Chevrolet - Service Center
New Smyrna Beach, FL
24 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
24 Reviews of New Smyrna Chevrolet - Service Center
Sort by
March 21, 2024
I was traveling in Florida & they were able to fit me in when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service. More
by clord
Employees Worked With
Helpful April 13, 2023
Very friendly and helpful with all your needs. Members go out of their way for you. Members go out of their way for you. More
by Breyonpitney
Employees Worked With
March 23, 2023
NSB Chevrolet gave me a quick estimate of everything wrong with my truck. Although communication failed shortly after giving them the approval. I reached out several times over 1-1/2 weeks and b finally wrong with my truck. Although communication failed shortly after giving them the approval. I reached out several times over 1-1/2 weeks and b finally had to drive there to get an update. A short 2 days after my visit everything was completed. More
by dan_cfm
Employees Worked With
Jake
March 21, 2023
Excellent service! Fast and efficient every time! Got us in and out in a timely manner! Fast and efficient every time! Got us in and out in a timely manner! More
by melaniecomeau
February 05, 2023
Dealing with the service department that doesn’t return calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem. More
by Heavy Hauler
January 26, 2023
It's always a pleasant experience when we bring our truck in for required maintenance. The service agents are friendly and personable, professional and helpful. The facility is always sparkling clean, incl in for required maintenance. The service agents are friendly and personable, professional and helpful. The facility is always sparkling clean, including the large service bay area. More
by richandtrudy21
Employees Worked With
Did not work with Sales Dept. Worked only with the service dept.
August 04, 2022
I purchased my new 2017 traverse from this dealership with an extended warranty. The warranty is as worthless as the paper it’s printed on. We were not given any guidelines with the warranty, but have ha with an extended warranty. The warranty is as worthless as the paper it’s printed on. We were not given any guidelines with the warranty, but have had it serviced regularly at our own dealership 4 hours away. The claims office stalled for three days with our service manager before saying he needed 4 more receipts. One being for a service my dealership said was not necessary at the time. The other three instances were taken care of by my husband. The receipts are no longer legible, so apparently our claim has been denied. I reached out to the dealership by phone & texts, sending everything from our dealership to them (Joe). Now my texts are being ignored. We’ve learned the ‘extended warranty’ is just a sales tactic with no real intention of honoring it. Whose guidelines are we to go by if no guidelines were even given to us in the first place? We intend to file with the better business bureau. Sad business practice. More
by spyder
Employees Worked With
Joe (all I know)
July 23, 2022
Very professional, helpful and understanding people, great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone. More
by Kateryna_68
Employees Worked With
