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New Brighton Ford
New Brighton, MN
159 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 159 reviews
May 24, 2024
It started out good after I purchased my Mustang, but went down hill when I caught Dan, a service advisor, slamming through the gears on my manual transmission at warp speed. I had just completed the pap went down hill when I caught Dan, a service advisor, slamming through the gears on my manual transmission at warp speed. I had just completed the paper work after a warranty service call and received my keys. When I asked him what the xxxx he was doing, he told me he was moving my car out of the way. I replied pretty hard to do when I am holding the keys. This was idiotic and a total disrespect of my property. I have since taking my service work to another Ford dealer. Screw their life time engine and drive trane warranty for brining all my service work to them. Dan is a weak link for New Brighton Ford. More
by EDPUCHTEL
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Good, fast and reliable service. Friendly customer service. I will go always to new there. Friendly customer service. I will go always to new there. More
by VITALYASE
May 21, 2024
Awesome service and sales process. Bobby Grado is a true professional. Would recommend him to all my friends. Bobby Grado is a true professional. Would recommend him to all my friends. More
by kkiecker
Employees Worked With
May 18, 2024
I just had bad luck with a used vehicle. Unfortunately the service shop could not diagnose the all problems. I’ve decided to use a different service center that has correctly diagnosed the Unfortunately the service shop could not diagnose the all problems. I’ve decided to use a different service center that has correctly diagnosed the issues and they are currently getting fixed. The used vehicle was absolutely not test driven and looked at very closely. I would not buy a used vehicle again at this dealership. But I’m not saying they are bad, I just had a bad buy. More
by jmckenzie1884
Employees Worked With
May 18, 2024
Staff were generally pleasant. Not much was said about vehicle registration. We just noticed on our own that are tabs are expired. Not much was said about vehicle registration. We just noticed on our own that are tabs are expired. More
by lfclark425
May 16, 2024
I really appreciate how much work Jason and his team put into making sure the purchasing process was as smooth, simple and painless as possible. They went above and beyond to provide the best customer servi into making sure the purchasing process was as smooth, simple and painless as possible. They went above and beyond to provide the best customer service possible. More
by James B.
Employees Worked With
May 14, 2024
Every one I dealt with was cheerful and seemed very knowledgeable about the process of buying a new car. knowledgeable about the process of buying a new car. More
by dk04
Employees Worked With
May 13, 2024
Good communication Good service in a timely basis. Much better experience than I had at a neare location for the same issue. Much better experience than I had at a neare location for the same issue. More
by dave@shuttersnshades.com
May 11, 2024
Not at all pushy, listened to my questions. Overall, it was a very good car buying experience. Overall, it was a very good car buying experience. More
by michaelhuesman
Employees Worked With
May 11, 2024
Most important to me was the ride home and pick up after service was completed, it was offered without me having to ask for it service was completed, it was offered without me having to ask for it More
by ingridvik
Employees Worked With
