Wilber Duck Chevrolet - Service Center
Oneida, NY
51 Reviews of Wilber Duck Chevrolet - Service Center
Very polite and reviewed my concerns I had with the vehicle. Properly diagnosed it and had it back to me in a timely manner. Will be returning! vehicle. Properly diagnosed it and had it back to me in a timely manner. Will be returning! More
Easy appointment and great service. Very nice and professional.comfortable waiting area. Great overall experience. Just a bit pricy, but everything is. Very nice and professional.comfortable waiting area. Great overall experience. Just a bit pricy, but everything is. More
Nye’s customer service was outstanding. I showed them my problem. They understood it. They quickly diagnosed the problem and made a smart recommendation but ultimately left the decision up I showed them my problem. They understood it. They quickly diagnosed the problem and made a smart recommendation but ultimately left the decision up to me. They worked fast and got me back on the road. More
Service Manager was inattentive to my explanation of my problem. Could not get a direct quote on my repair. Didn't seem right that you couldn't get the right part number until the engine intake was removed problem. Could not get a direct quote on my repair. Didn't seem right that you couldn't get the right part number until the engine intake was removed and not sure the part is in stock. Couldn't tell me how many days it would take for the repair. The tech was very nice, he saw me leaving unsatisfied and explained the problem and told me where I could get help, and I shouldn't be having this problem with so few miles with the vehicle in such good shape, and seemed like he wanted to,help and fix my vehicle. More
Helpful,respectful competent personnel. Very pleased with our salesman Marcus and the service department was very good. Very pleased with our salesman Marcus and the service department was very good. More
I please with the prompt service I received. but extremely unhappy with the price !! I was told that to clean and lube my brakes was $99 instead of $140,but they failed to tell me that it was but extremely unhappy with the price !! I was told that to clean and lube my brakes was $99 instead of $140,but they failed to tell me that it was for each axle. I feel that I wasn't explained up front what the cost was when all I wanted was the basic oil change and tires rotated. Yes, I agreed to the work but the cost wasn't explained completely. I wouldn't of had it done at that rate. Probably won't go back there for service again. DISAPPOINTED More
Brandon was extremely friendly and helpful to work with when dealing with the service of my vehicle when dealing with the service of my vehicle More
I bought my last vehicle from Nye because the service on other vehicles has been great. other vehicles has been great. More
I don't want to write about the dealership as a whole. It wouldn't be right. It wouldn't be right. More