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Muller Honda - Service Center

Highland Park, IL

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418 Reviews

418 Reviews of Muller Honda - Service Center

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February 08, 2024

I had the wonderful experience of taking my car in today and was met by a wonderful service advisor---Erik Gonzales. He was so very helpful and patient and went through and answered all my questions. He w More

by dibb333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kolar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Gonzalez
February 01, 2024

It's the people like James, so friendly and knowledgeable, and helpful service reps that make Muller a great place to buy and service my Honda! More

by slaue92553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sonnenschein
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Oglesby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

As web site said, you do not need an appointment for a oil change and they would “get you in and out quickly. I drove 20 minutes, went to the express service and was told it would be at least 2 or 3 hou More

by rbaxter13
Customer Service
Recommend Dealer
No
Employees Worked With
Man in manager’s office.
Sep 06, 2022 -

Muller Honda responded

Hello! Your feedback is important to us here at Muller Honda Highland Park and I would appreciate the opportunity to speak with you to address the erroneous information on our website and your visit to our dealership that day. Please email me with your preferred contact information. Thank you, Jeff Harris General Manager (847) 831-4200 jeff@muller-honda.com

Sep 07, 2022 -

rbaxter13 responded

My email is rbaxter13@gmail.com.

Sep 08, 2022 -

rbaxter13 responded

My email is rbaxter13@gmail.com

January 22, 2020

Courteous. Prompt. Clear communications. Quiet wait. I was very pleased with the atmosphere, promptness, courtesy, efficiency, clear receipt, and quiet waiting area. Cassandra was very pleasant and help More

by Vonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra greeted me, kept me informed and provided the receipt.
January 17, 2020

consistent reliable service Muller Honda's service is excellent, fast and reliable. You cannot go wrong. Their service staff is friendly, attentive and prompt. Muller Service re More

by jchardiephd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the woman's name who took care of me. I thing she is wonderful., Dave Rubin, Sam Yoon
January 07, 2020

I always had my Honda Accord serviced here at Muller Honda, Highland park, always had the best service and appropriate recommendations. Very friendly staff. Highly recommend this service center. More

by Raj Vunnam
Recommend Dealer
Yes
Employees Worked With
Johnny Ibrahim, John Siegel
December 28, 2019

Service did an expected job with the recall. I would have gotten my headlights fixed but it was inconvenient to buy the lights first without knowing the parts needed. There were multiple lights out. More

by Sjmeier
Recommend Dealer
Yes
Employees Worked With
Service lady was helpful
December 02, 2019

My service advisor Luke Wichta and you service team did an amazing job diagnosing my Honda CRV vehicle problem. Also Luke is extremely knowlagable about my Honda CRV. I dropped my vehicle off for service o More

by Glenn.Rivi
Recommend Dealer
Yes
Employees Worked With
Luke Witchta 5/5 Star Rating
December 01, 2019

Quick fast efficient! Good communication. Waiting area pleasant also spoke to a friendly salesman while I checked out the New cars. My dad on the retail establishment small… But every person who came int More

by Lerlene1
Recommend Dealer
Yes
Employees Worked With
Mike Kolar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Siegel
November 29, 2019

Roberto was great. Very friendly and professional; explained everything very well. He was also very personable and even went out into a rainstorm to bring my car inside so I didn’t have to get wet. More

by Debwhitfield
Recommend Dealer
Yes
Employees Worked With
Roberto
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