Motorwerks BMW

I just want to send a message of THANK YOU for you services to my new 2024 X5. Since my purchase of this X5 with Tu Doan, I have had a few services with your Genius Team and Tech Team. I have been ver services to my new 2024 X5. Since my purchase of this X5 with Tu Doan, I have had a few services with your Genius Team and Tech Team. I have been very much impressed by the professionality, kindness, and agility of your service people, especially from Xi Yuan and Hussam. Your service has been outstanding and surpassed the services from the other BMW dealership in the cities. I am glad that I made my purchase this time from you guys and feel comfortable that my X5 will be taken care of by your team for any issues in the future. I am also grateful that your dealership has such wonderful employees that put the customer satisfaction as their priority. A 5-STAR dealership! Thank you again. John Z More

This is the very best place to buy a new BMW! I purchased several over the years! My car rep Anthony Borell Did exactly what I said and every thing was the way I wanted it! He’s very smart, knowl I purchased several over the years! My car rep Anthony Borell Did exactly what I said and every thing was the way I wanted it! He’s very smart, knowledgeable and respectable and most of all a kind gentleman! He goes over and beyond at being at your service! He knows how to do what he does and do it well! I will do business with him in the future as well! Thanks for every thing! Thanks for making my dreams come true! He’s the best car rep ever! More

Set service appointment for Wednesday February 28, 12:30 PM, on M550, when i arrived, i was told to stay with vehicle for service advisor, 10 mins later still waiting but I visibly see 3 advisors with no cu PM, on M550, when i arrived, i was told to stay with vehicle for service advisor, 10 mins later still waiting but I visibly see 3 advisors with no customers in front of them, another 5 min pass and a new person comes in for service, he is not told to stay with his vehicle and he was immediately checked in with his rental ready to go, (The Royal Service). He was a White Man, and I am African American. (Clearly favoritism shown here) I purchased the vehicle from Motorwerks, BMW and have been treated like this since day 1 (In the service department). What makes matters worse is that they had no record of what was going on with my vehicle, yet I received a text message stating my appointment is reserved (see attached) however the message has the vehicle Make incorrect, and this is after I had the woman look up my information to see if my warranty would cover the repair, So clearly, she knew what the make of the vehicle was because she quoted the correct information to me. Motorwerks, BMW this is something that you should address and not just sweep under the rug, It doesn't matter how much you paid for your vehicle no one of COLOR, women, or other should be treated this way, It probably does not matter that you lost A customer today but with this continued treatment of African Americans or other customers you will see your service numbers diminish, This is of course your primary revenue generator (profit center) the Parts and Service department for your or any Dealership. More

We have purchased 4 BMW's from Motorwerks BMW over the years and have always went to Shawn Simonet as our sales advisor. Shawn is very easy to work with, knowledgeable in all the BMW's, and most important years and have always went to Shawn Simonet as our sales advisor. Shawn is very easy to work with, knowledgeable in all the BMW's, and most importantly he is willing to work hard to get you the vehicle you want at the best price. If you are interested in a BMW you can't go wrong with Motorwerks BMW and Shawn Simonet. More

My wife and I found a 3 different vehicles online at 3 different places. Our first stop was BMW Motorwerks. We were lucky enough to work with Elijah who was incredibly helpful and knowledge able about eve different places. Our first stop was BMW Motorwerks. We were lucky enough to work with Elijah who was incredibly helpful and knowledge able about everything on the lot and the other options we planned to test drive in an unbiased perspective. My wife and I felt heard in our must haves and nice to haves. Never for a second did we feel oversold or uncomfortable. To that point, the process was made so easy by Elijah that we did not even go see the other vehicles. We walked away knowing we made the right choice with our purchase at BMW Motorwerks. When it’s time for our next vehicle, I know we’ll be texting Elijah with our needs. Finally when it came to working with their finance department, Mandy Montgomery make things quick and comfortable. More

So grateful for the team on Motorwerks BMW and specially Steven Kojack who helped me to choose the right car and arrange financing for me, who new in country without any history but more than 25 years being Steven Kojack who helped me to choose the right car and arrange financing for me, who new in country without any history but more than 25 years being constant client of BMW Bavaria. Satisfied and happy with my new car. Highly recommend this dealership as the best in area of MN More

Jordon Swenson, was pleasant to work with, he was welcoming, patient, and answered all my questions. He continues to supportive even after selling me the car. He continues to work with and answer all welcoming, patient, and answered all my questions. He continues to supportive even after selling me the car. He continues to work with and answer all my questions and send me to the correct department for my needs. I highly recommend him. Thank you Jordan for being so kind and supportive always and going above and beyond💯👌 More

Absolutely the best service department around! They make it very convenient and do great work. Loren, my service advisor is excellent They make it very convenient and do great work. Loren, my service advisor is excellent More

Traded a 2018 X5 for a 2019 X3 M40i. .Shawn work with me and came to a fair deal. Overall good experience will do business with them in the future. You .Shawn work with me and came to a fair deal. Overall good experience will do business with them in the future. You More

We had an outstanding time buying our 2022 WRX from Stephanie. Everything was streamlined and not stressful at all. I will be buying more cars from her in the future! Stephanie. Everything was streamlined and not stressful at all. I will be buying more cars from her in the future! More