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MotorWorld Pre-Owned - Service Center
Wilkes-Barre, PA
19 Reviews
19 Reviews of MotorWorld Pre-Owned - Service Center
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March 26, 2024
He was very helpful ,patient understanding for me. i am a new driver and I didn't understand some of the questions but he helped me.threw all of them I definitely recommend getting a car and having him i am a new driver and I didn't understand some of the questions but he helped me.threw all of them I definitely recommend getting a car and having him to.help to.anyone I know More
by Angelica
Helpful April 29, 2023
Scheduled a service appointment for oil change, and inspection. Being my Jeep was under a year old, they offered free oil change. When scheduling the appointment, stated I would wait for the Jeep. Serv inspection. Being my Jeep was under a year old, they offered free oil change. When scheduling the appointment, stated I would wait for the Jeep. Service date comes, take the Jeep in and they informed me it was a 3 hour wait !!! This is longer than I’ve ever waited at any scheduled appointment. Needless to say, I didn’t wait. I will take my jeep to a service center that knows how to schedule appointments accordingly as well as KNOW my time is just as important as theirs. Oh and the price for an inspection there is 35.00 more than other service stations, so that free oil change really isn’t free More
by dragonpereyo1
Employees Worked With
Girl at check in
July 21, 2022
Kaylei was amazing, had an amazing energy. She was like a breath of fresh air when buying a car. It did not seem like she was trying to sell us anything but looking out for our best interest. She was like a breath of fresh air when buying a car. It did not seem like she was trying to sell us anything but looking out for our best interest. She made sure I left confident with what I was driving. I appreciate her & will be doing business with her in the future. More
by Abigail Souder
Employees Worked With
Kaylei Evans
February 02, 2022
Had my car recently serviced the only problem was a yellow light came on. NO Noises, problems as I just paid $1000+ in July 2021 at Motorworld. I was given an estimate of over $8000 my car is only wort yellow light came on. NO Noises, problems as I just paid $1000+ in July 2021 at Motorworld. I was given an estimate of over $8000 my car is only worth $5000. Working as a nurse needing a car but unable to afford a car following Covid I put the payment on my credit card.I am reviewing my 5 page invoice How do I know if my flex disk is bad? Common Signs of Flex Disc Failure A “rough shift” feeling when shifting the car to drive or putting it in reverse. Excessive driveshaft movement due to an abnormal vibration at the center of the vehicle's floor. A knocking-like noise from beneath the vehicle, which gets louder as the car accelerates. I had none of these symptoms, nor any of the many other parts replaced. Also, I looked up prices to fix the many items my the price was tripled. I planned on buying a new car from them I don't like being taken advantage of while I work constantly saving lives More
by Margoops
Employees Worked With
Morgan Letizi
December 22, 2021
Brought my 2018 Jeep Sahara in for a replacement key with programing. Drew, told me that my vehicle needed a computer update and that it would be completed while my vehicle was in for tbe key/programing. W programing. Drew, told me that my vehicle needed a computer update and that it would be completed while my vehicle was in for tbe key/programing. While updating the computer, a problem arose . Drew assured me that everything would be taken care of, he set me up with a vehicle and called me once the my vehicle was ready. Drew then called me the following morning to make sure everything was fine with my Jeep. Drew, thank you for the excellent service and professionalism!!!! Well done!!! More
by AndyD
Employees Worked With
Drew Razny
November 09, 2020
They worked extremely fast to get what I wanted and worked really well with my budget. Everyone was nice and friendly & overall the service was outstanding! worked really well with my budget. Everyone was nice and friendly & overall the service was outstanding! More
by ariana099
June 11, 2020
No one cares Asked service dept to please check the bumper on our car while it was getting inspected because it was loose..they did not. Came partially off while Asked service dept to please check the bumper on our car while it was getting inspected because it was loose..they did not. Came partially off while driving car home, my husband almost went off road... More
by ricjen65
Employees Worked With
don't know
December 02, 2019
Ken Hoats and Charles Carmichael have gone above and beyond to meet all of our expectations and needs. I would highly recommend Motorworld of Wilkes-Barre to anyone and everyone. Very professional deale beyond to meet all of our expectations and needs. I would highly recommend Motorworld of Wilkes-Barre to anyone and everyone. Very professional dealership. Thanks for all you do gentlemen. Awesome experience. More
by Rich1
October 10, 2019
Excellent service by Joe Ledoretti I recently purchased a pre-owned 2015 Nissan Altima at the MotorWorld pre-owned shop in Wilkes-Barre, PA. My family and I purchased a pre-owned Toyot I recently purchased a pre-owned 2015 Nissan Altima at the MotorWorld pre-owned shop in Wilkes-Barre, PA. My family and I purchased a pre-owned Toyota Corolla a few years ago at MotorWorld Toyota and we have been pleased with the service given to us at that time, and we enjoy the car, so we decided to return to purchase the Altima. some repair items needed to be done after the sale, and Joe took the time to explain in detail what was needed, and why. I had a service appointment early today, and Joe took the time to drive my to my office (not far from the shop) as I needed to get to work on time. When I returned at the end of the day the car was clean, fixed, and the parts and labor were covered by the warranty. Thanks Joe for your service! More
by Nick2121
Employees Worked With
John Costa and Rich Moore in Sales were very helpful and professional. , Joe Ledoretti
