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MotorWorld Chrysler Dodge Jeep - Service Center

Wilkes Barre, PA

5.0
20 Reviews

20 Reviews of MotorWorld Chrysler Dodge Jeep - Service Center

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August 02, 2023

Mackayla is a very intelligent sweet person. We drove from New York to P.A to shop around for a vehicle. Mackayla not only showed us around but knew exactly what we needed. I was impressed how l More

by ninomonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackayla Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla
Aug 07, 2023 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2023

I must say. .. I have heard many horror stories about the service department at Motorworld and based on my experience with my brand new Jeep (not even purchased t More

by Jasonpsu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janell Czerpak
Feb 20, 2023 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 05, 2023

I brought my Jeep in for a computer issue, then an alighnment. I was taken care of promptly and courteously. Rachel is really down to earth and is a pleasure to talk to, even on other topics (I caught More

by Jeepyone1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Letizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Southworth
Jan 06, 2023 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 04, 2022

Very professional, was honest with me on all the questions I had. They made sure I was satisfied with my purchase before leaving the dealership. Called a few days later to make sure I still liked my More

by zantowsky03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kester, Justin Gatts
Oct 04, 2022 -

zantowsky03 responded

Would go back

July 29, 2022

Dennis was great to work with. And the service was done quickly and efficiently. Would recommend. More

by Lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Ellis
Aug 02, 2022 -

MotorWorld Chrysler Dodge Jeep responded

Hi Lance, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

July 12, 2022

My service manager was polite, courteous and very professional. All service managers should be trained by this individual. More

by franksweeney64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Colarusso
Jul 14, 2022 -

MotorWorld Chrysler Dodge Jeep responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 01, 2022

I really appreciated the help that I received from Crystal Hillard (Tuesday, June 28, 2022). She explained everything to me and went out of her way to check into my "car care service plan." She was th More

by gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Hillard
Jul 02, 2022 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

Recently had a warranty situation with 2 of my 2018 Jeeps. My concerns and problems were addressed by Crystal, and Morgan at Jeep Service and by Kevin and Joe at the Motor World Auto Body shop!!! Tha More

by AndyD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Letizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin-Joe Auto Body
Jun 24, 2022 -

MotorWorld Chrysler Dodge Jeep responded

Hi Andy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2022

Iam giving a 5 star because of the girl that waited on me for the past 2 days… she was incredible More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 04, 2022 -

Stacy responded

The girl who waited on me was incredible

July 24, 2021

Very expensive $250+ to change 2 fuel filters on a 2500 diesel Ram. My bill was over $500 for an oil change a 2 fuel filters and that was with saving $90 from a coupon. More

by Bmcgough3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dudek, Scott VanValkenburgh
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