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Motor Mile Subaru - Service Center

Christiansburg, VA

4.8
354 Reviews

354 Reviews of Motor Mile Subaru - Service Center

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May 03, 2024

The express service is a wonder option! My schedule is pretty crazy and when I find a minute to go it usually takes less than an hour and a half and I'm on my way! More

by Repoqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 01, 2024

Brian Lawless took care of me today. He was professional, friendly and very informative. My car had a recall for a parasitic battery drain. He explained the process and also added repair More

by mojoed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
May 01, 2024 -

Motor Mile Subaru responded

We're glad to know that Brian was able to assist you with the recalls and make your visit a positive one at Motor Mile Subaru. It's great that everything went smoothly and quickly for you! Thanks for sharing this review, we appreciate it!

May 01, 2024

Great service, worked with my timing and provided a loaner when it was going to take longer than expected. More

by dmblount2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
May 01, 2024 -

Motor Mile Subaru responded

We're glad to know you had a great experience with our service at Motor Mile Subaru! We always aim to accommodate our customers' schedules and needs. Thanks for the positive feedback!

April 30, 2024

Very convenient service arrangements with pickup, though I did go pick up the vehicle as I wanted to get it washed at their facility, which was complimentary. The report is well detailed and easy to read, More

by jrferrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
May 01, 2024 -

Motor Mile Subaru responded

We appreciate your feedback and are glad to know you found our service convenient at Motor Mile Subaru. We'll take note of the dashboard display detail for future improvements. Thanks for choosing us!

April 28, 2024

Efficient sign in procedure and let us know about how long it would take. Explained diagnosis thoroughly More

by memefarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Grosshans
Apr 29, 2024 -

Motor Mile Subaru responded

We're glad to know that Motor Mile Subaru has earned your 5-star review. We appreciate your feedback!

April 24, 2024

Always prompt and honest about my car. For the past 30yrs. Will continue to buy cars there. More

by ellensalmon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 24, 2024 -

Motor Mile Subaru responded

We appreciate your business and your review! Thanks from the Motor Mile Subaru Team, Ellen!

April 11, 2024

Service advisor was very helpful. Service was performed promptly and professionally. Would recommend this dealer. More

by richardstoots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Apr 12, 2024 -

Motor Mile Subaru responded

Richard, we're glad to know our service advisor was able to assist you effectively at Motor Mile Subaru. Thanks for recommending us and your positive feedback!

March 26, 2024

Professional and friendly very nice to deal with And fast service. I will be back More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 26, 2024 -

Motor Mile Subaru responded

We are so happy that our Motor Mile Subaru team delivered an excellent experience. Thank you, Tony!

March 20, 2024

I was very pleased with the service I received for my vehicle. I brought up some questions I had and was able to leave feeling confident and trusting in the work done on my car. Chris, is amazing and ver More

by raquel934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haden
Mar 20, 2024 -

Motor Mile Subaru responded

Raquel, we're delighted to know that Chris and our team at Motor Mile Subaru were able to provide you with the excellent service you deserve. Thanks for trusting us with your vehicle!

March 15, 2024

Always a great reassurance to be assisted by Brian Lawless and his team at the Subaru desk at Shelor Dealership. They keep me up to date and communicate promptly. More

by OldSubarufan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lawless, Eric, another gentleman
Mar 15, 2024 -

Motor Mile Subaru responded

It's always our pleasure to assist you! Thanks for putting your trust in Brian and the Motor Mile Subaru Team to keep your vehicle running smoothly - see you next time!

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