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Mossy Toyota

San Diego, CA

4.3
717 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 717 reviews

April 26, 2024

More concerned about their commission, didn’t even bother to show me a new Tacoma! Bad experience. First experience at Mossy was great, that’s why I went back… never again! I walked away feeling like a nu More

by OcotilloFats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tabana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Maverick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Quinzio
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Just purchased my 3rd car, a 2022 Toyota Hatchback, from Mossy of Pacific Beach. I have never felt pressured from any personnel at Mossy, sales or services. James Contreras helped me with my purchase and he More

by fgault
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piero Balistreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

James and everyone we encountered at Massey were very friendly, informative and accommodating. Thank you so much for your wonderful help with purchasing our 4runner. We already love it! More

by Mikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Mossy Toyota responded

Congratulations Mikki on your new 4Runner. I am happy to hear that James guided you through the process of finding the perfect new Toyota for you. We value your business and appreciate you choosing Mossy. Gina Gonzalez Director, Customer Relations

March 29, 2024

It was a great experience shopping at Mossy Toyota. James Contreras was very professional and efficient which made for a pleasurable shopping experience. He quickly identified what I was looking for an More

by jimlovessprout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Dennison
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mossy Toyota responded

Thank you Jim for taking a minute to share your experience with James and our team. I am happy to hear that he helped guide you through the process of finding the perfect new car for you. We value your business and appreciate you choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

Mar 29, 2024 -

jimlovessprout responded

Thank you Gina- was awesome working with James!

March 27, 2024

Everyone at Mossy Toyota was friendly and helpful and got me a great deal on my first car! More

by bmmarch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mossy Toyota responded

Congratulations on your first new car! I am happy to hear that it was a great experience. We know you will love your new car for years to come. Thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

March 20, 2024

Got exactly what I wanted fast and easy no Hassel. Was a great experience. Dealers were super helpful and professional More

by Matt1796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mossy Toyota responded

Congratulations, I am happy to hear that it was a great experience. We know you will love your new car for years to come. Thank you for choosing Mossy! Happy driving! Gina Gonzalez Director, Customer Relations

March 19, 2024

Always a great and friendly dealership especially when you work with Jason he will be very helpful and make the buying experience smooth and easy. More

by micloven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Fast and smooth transaction. Got the car we wanted with a great price. James was very knowledgeable and customer friendly. Highly recommended More

by inyang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Mossy Toyota responded

Thank you for sharing your experience with James and our team. We are happy you got the car you wanted at the price you wanted. We value your business and hope you enjoy your new Toyota for years to come! Happy driving! Gina Gonzalez Director, Customer Relations

March 08, 2024

David was 100 % helpful and assisted me all the way until I left the dealership with the car that I bought. More

by nixie
Recommend Dealer
Yes
Employees Worked With
David Palmiotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Go to a dealer that actually wants your business. We've purchased from other Mossy dealerships and had a much better experience. These things typically boil down to leadership and clearly Cole Lowe More

by bmh132
Recommend Dealer
No
Employees Worked With
Danny Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Andrada
Feb 24, 2024 -

Mossy Toyota responded

Wow, I am sorry to hear about your experience. Val has tried reaching out to you. We would love to speak with you further. I assure you, our goal is to help our customers find the Toyota they want. Please contact Val at vandrada@mossy.com. We value your business and look forward to serving you. Gina Gonzalez Director, Customer Relations

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