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Morristown Chevrolet

Morristown, TN

3.7
50 Reviews

5320 West Andrew Johnson Highway

Morristown, TN

37814

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Showing 50 reviews

April 30, 2024

I was welcomed by the service guys & kept informed about everything. It was a good experience. More

by brian.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service guys were nice.
April 29, 2024

Very efficient and quick. Stated exactly what would be done and kept me aware of process! More

by sdhutson0389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
April 23, 2024

If lack of integrity and lip service are your “thing”, Morristown Chevrolet service department is your one stop shop. Anything short of routine maintenance is going to be a long drawn out nightmare… Your More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Apr 23, 2024 -

Morristown Chevrolet responded

We are sorry to learn of your negative experience at our dealership. We take these allegations very seriously and are investigating the matter further. We would like to speak with you to get more information about your experience and how we can improve. Please contact us at (423) 714-7543 to discuss this issue in more detail. We value your feedback and appreciate your opportunity to let us know how we can better serve you.

March 07, 2024

This is where I bought my 2022 chevy silverado last week truck was serviced oil change/tire rotation did a good job More

by iceb0067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 23, 2024 -

Morristown Chevrolet responded

We appreciate your positive feedback! Thank you for choosing Morristown Chevrolet. If you have any more needs in the future, feel free to give us a call at (423) 714-7543.

February 26, 2024

I’m very proud of the new truck we bought. The sales and management were great and had forms ready for us when we walked in the door. More

by Juliadaniels228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadye
Apr 23, 2024 -

Morristown Chevrolet responded

We appreciate your positive feedback! Thank you for choosing Morristown Chevrolet. If you have any more needs in the future, feel free to give us a call at (423) 714-7543.

February 01, 2024

Morristown Chevrolet did a wonderful job in helping me purchase my new Chevrolet Colorado trail boss. More

by Plogan87.poAndy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hardy
Feb 05, 2024 -

Morristown Chevrolet responded

Thank you for your positive review! We are so glad you had a positive experience!

January 29, 2024

They got me in and out. Well done. Just like every other time. They have always taken good care of things More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Feb 05, 2024 -

Morristown Chevrolet responded

Thank you for the positive review! Please let us know if we can do anything further for you!

December 14, 2023

I booked my oil change through my email reminder. When I arrived my appointment didn't show for that day (that could have been my fault) but the Staff Member was great and fit me right in. I had a ve More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Area Employee's
Dec 18, 2023 -

Morristown Chevrolet responded

Thank you so much for your kind words. We strive to provide good customer service in every situation. Please let us know if we can be of any assistance in the future!

November 12, 2023

They will scam you and take all your money. Spencer and Mike are crooks and bullies. Do not do business with them. More

by kbrittonr12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer, Mike Trimber
Nov 13, 2023 -

Morristown Chevrolet responded

Thank you for providing your feedback and letting us know about this issue, Kbrittonr12. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (423) 714-7543 and we'd be happy to help you out. Sincerely, Morristown Chevrolet

October 25, 2023

Service department is very slow. Last three visits has taken at least 2 hours for simple oil change. They must not have enough people to perform routine devise work. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Nov 13, 2023 -

Morristown Chevrolet responded

Thank you for providing your feedback and letting us know about this issue.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (423) 714-7543 and we'd be happy to help you out. Sincerely, Morristown Chevrolet

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