Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,359 Reviews of Morrie's 394 Hyundai - Service Center
I came in for a minor recall. When done,checking my car the service.woman quickly gave me paperwork which included some estimates for service work and a check sheet which noted. I When done,checking my car the service.woman quickly gave me paperwork which included some estimates for service work and a check sheet which noted. In red what needs to be done soon. NOTHING was SAID to me ABOUT MY OIL BEING DOWN PAST LOW. I happened to have an appointment to get the oil changed and I drove right there. The other service people ALSO COULD NOT BELIEVE that Morrie’s purposefully made NO attempt to verbally TELL ME NOT TO LEAVE UNTIL THERE WAS OIL ADDED.!!?? I could have ruined the engine. Was this an anterior motive ?? Because they are having troubles with this model?? VERY VERY POOR customer service. I WILL NEVER TRIST MORRIES TO SERVICE. MY CARS, nor will I trust what they tell me. I DOUBT I will ever buy a car from Morrie’s after this mistrusting experience. More
Great customer service every time I'm in the dealership, I would recommend to anyone I would recommend to anyone More
My Service Advisor, Jenna, was awesome! She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna an She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna and the dealership. Very happy customer! More
I was told to schedule an appointment for a recall on my car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work sc car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work schedule since the appointment was on a weekday morning. But when I got there the part was not there and they could not do the repair. The technician did offer a credit which is good, but I think Morries needs to improve their inventory system and ensure that when a customer is coming in for a repair that requires a known set of parts, those parts are there, and if they are delayed or unavailable, the customer is called and the appointment is cancelled before they show up to the dealer. More
Excellent, courteous service is consistently provided. My Accent is always given a thorough safety inspection. Preston Tuma is always courteous and professional, promptly answers any questions I have, and My Accent is always given a thorough safety inspection. Preston Tuma is always courteous and professional, promptly answers any questions I have, and keeps me posted on the progress of the work being performed. More
I enjoyed buying my car at Morrie’s Hyundai. It was an easy process and I went home with my new car. It was an easy process and I went home with my new car. More
People were friendly. Dealt with a unique car situation. Overall communication could have been better. Dealt with a unique car situation. Overall communication could have been better. More
They helped me quickly and treated me very well. I was very happy with the service. I was very happy with the service. More