Millennium Honda - Service Center

Great service by Honda Millenium. They took good care of my vehicle. T A job well done. They took good care of my vehicle. T A job well done. More

Brought my 2019 Honda Ridgeline in for a recall and NYS Inspection. Despite a mix up at the service counter Millennium Honda took care of the issue to my satisfaction. Inspection. Despite a mix up at the service counter Millennium Honda took care of the issue to my satisfaction. More

Orlando was kind and respectful. I had an issue where my car was scratch. Orlando tried to tell me I came with my car like that but the pictures he showed me proved otherwise. He poi I had an issue where my car was scratch. Orlando tried to tell me I came with my car like that but the pictures he showed me proved otherwise. He pointed to some glare and said it was scratch and so I stood my ground and said that was a reflection and not a scratch. Orlando then said he spoke to the manager to try to get me help. I waited 45 mins and no manager came to speak with me. I asked one of the ladies behind the desk where I saw Orlando went to speak to the manager about my status. I was told that the manager is “dealing with a difficult customer.” I told her the manager was supposed to be reviewing pictures of my car and talking with me and I was then told I was skipped over but nothing else was said. I told them I needed to go pick my son up, the woman behind the desk took my information down, then came back and asked if I was okay. I said yes but I was still waiting with no word. She said there was no one in the building, the manager left for a meeting, and that I should just leave and go get my child instead of waiting. I said “well that’s not professional, especially since they told me to wait almost an hour ago.” Meanwhile, not even 2 mins later, I saw the person Orlando spoke with walked past. He was on the phone dealing with another unhappy customer. I was on the phone with my husband and I said I think I was just lied to because the person just walked pass. The lady behind the desk proceed to call me stupid and that I had no understanding. When I confronted her about calling customers stupid, she said I needed to learn to speak to people. Meanwhile it’s running up on 4 hours total I’ve been at this place, 3 hours for the service and 1 waiting to speak to a manager for this scratch so I lost it and let this woman had it. I then spoke with the manager who acknowledged they scratched my car and that they were going to spray it. That’s scheduled for tomorrow, so I am not sure what will happen but I will not be going there again. More

I have never had a problem with Millenium Honda and Orlando is a perfect professional,always honest . Great customer service! Orlando is a perfect professional,always honest . Great customer service! More

the advisor I dealt with was not knowledgeable about repair pricing however mr. andrews was extremely helpful repair pricing however mr. andrews was extremely helpful More

Never fix my seat. Disgusted never again buying ahonda .never coming back god willing. Nope Disgusted never again buying ahonda .never coming back god willing. Nope More

Very professional from the moment I drove in. Everything was a quick process. A number of people greeted me and told me where to go and what to do. Excellent. Everything was a quick process. A number of people greeted me and told me where to go and what to do. Excellent. More

Ok & Accomodating to my needs. Appt. Was made quickly. Work with you when you call them. Appt. Was made quickly. Work with you when you call them. More

I a please and satisfy with Minimum Honda. I would highly recommend anyone to them. I would highly recommend anyone to them. More

Not really a people person. Had her before wasn’t too friendly. Don’t want her again Had her before wasn’t too friendly. Don’t want her again More