Milford Subaru

I am not typically the person who writes reviews, but based on the absolutely amazing experience I had with their service department, I decided it was warranted. We had a problem with my wife’s Outbac based on the absolutely amazing experience I had with their service department, I decided it was warranted. We had a problem with my wife’s Outback that we had already mostly diagnosed and significantly researched. My wife brought her car to another Subaru dealership to have the problem confirmed and fixed. At that dealership, she was rebuffed and told, “not to trust everything on Google” despite having the Subaru Technical Service Bulletin numbers pertaining to the problem we were having. Following that experience, I called Milford Subaru and had the pleasure of speaking with Chad, their service manager. Not only was he familiar with the issue we were having, but was knowledgeable about how to get it corrected. I felt confident that they would be able to fix the problem, and I scheduled an appointment to bring the car in. When I went to drop off the car, I had a wonderful experience with Judy. She listened attentively to everything I had tested and researched, and assured me that this was something that they had dealt with in the past. I was so appreciative of the way we were treated, how much they cared that we had a good experience, and how they hoped to change our perception of Subaru dealerships following our initial experience at the other dealership. Thank you so much! More

Explained options. Showed me the reason for the needed work. Did work requested. Very polite and friendly. They are a great service team. Showed me the reason for the needed work. Did work requested. Very polite and friendly. They are a great service team. More

The guys in service are awesome. Always very nice and pleasant. They get the job done and explains everything- sales people are awesome also. Always very nice and pleasant. They get the job done and explains everything- sales people are awesome also. More

My vehicle needed it’s 60 K mile service. Everything was done in addition to a new wheel bearing - which was pricy but necessary. I am always confident that Milford Subaru returns my vehicle Everything was done in addition to a new wheel bearing - which was pricy but necessary. I am always confident that Milford Subaru returns my vehicle to me in perfect condition. Thanks. More

easiest and quickest off the lot purchase, efficient staff helped narrow down the models too select from and gave full access to all of them, took less than 2 hrs of interaction with them overall to dri staff helped narrow down the models too select from and gave full access to all of them, took less than 2 hrs of interaction with them overall to drive away in a car I actually feel good about owning More

I have been using this dealership for both purchases and service since 2007, and have always received the best in professionalism and courtesy. service since 2007, and have always received the best in professionalism and courtesy. More

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I have always been satisfied. Everyone that I have dealt with have been he and always polite. Everyone that I have dealt with have been he and always polite. More

We have been purchasing cars at this dealership for the past twelve years (over 10 vehicles) and never disappointed with the sales and service. past twelve years (over 10 vehicles) and never disappointed with the sales and service. More