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Mike Ward INFINITI - Service Center

Highlands Ranch, CO

5.0
31 Reviews

31 Reviews of Mike Ward INFINITI - Service Center

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February 09, 2024

Connor Kirk has been amazing at Mike Ward Infinity. He has gone above and beyond to provide excellent customer service. More

by brandon75miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Kirk
September 12, 2023

Always a great experience. The folks at Mike Ward are knowledgeable and very service-oriented. I would recommend this dealership! More

by tgouge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan and Andrew
Nov 06, 2023 -

Mike Ward INFINITI responded

Thank you for the 5 star review.

September 07, 2023

The staff was prompt and efficient. The service waiting area was very clean. The wait time was accurate. And the pricing was comparable to other service shops. Although other shops don' More

by Knoxvillecindy512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Nov 06, 2023 -

Mike Ward INFINITI responded

We appreciate your service business, and hope to see you every time for your vehicles service needs.

June 25, 2023

Billie Vogel listens and is helpful and attentive and cares and takes care of my car. More

by Susan Speer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billie Vogel
March 17, 2023

Very informative, great time management, very professional…the vehicle in great condition (cleaned) after service. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Mar 20, 2023 -

Mike Ward INFINITI responded

Abe, we're happy to hear you had such a positive experience with our team!

March 17, 2023

Great service and love the car wash that comes with it. I really appreciate how they got everything done in a timely manner and was out of the dealer in less than an hour. More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jolene
Mar 20, 2023 -

Mike Ward INFINITI responded

Erica, your wonderful feedback and rating mean a lot to us.

November 16, 2022

We purchased our Infiniti several years ago and continue to have it serviced at Mike Ward Infiniti. The staff in both Sales & Service are always professional, on time, keep their commitments and are a plea More

by tlalex4950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah,
Nov 23, 2022 -

Mike Ward INFINITI responded

Thank you for your wonderful feedback and rating. It means a lot.

October 21, 2022

This is the best auto dealership I have ever worked with. At the time of purchase Dan Levine and staff treated me with respect, were pleasant to work with and handled the deal very well. When service was n More

by clancaster482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Levine, Billie Vogel
Oct 26, 2022 -

Mike Ward INFINITI responded

Craig we're so glad that we were able to go above and beyond your expectations! We truly appreciate you and your business.

July 14, 2022

Absolute top-shelf service. I've never had anything less than an outstanding experience here. Off the charts for both EQ and auto IQ, and just a genuine pride in what they do More

by OllieKirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan, Elijah
Jul 16, 2022 -

Mike Ward INFINITI responded

We are very happy to have provided you with such a positive experience! Thank you for the kind words!

July 10, 2022

The service was impeccable and excellent Thank you. Once again, thanks for the tects Mr. Hepp More

by Ron Hepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah
Jul 12, 2022 -

Mike Ward INFINITI responded

Hi Ron Hepp, we are very happy to have provided you with such a positive experience!

Jul 12, 2022 -

Ron Hepp responded

Thank you again for your excellent service.

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