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Metro Nissan of Montclair - Service Center

Montclair, CA

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36 Reviews

36 Reviews of Metro Nissan of Montclair - Service Center

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August 18, 2023

I'm very disappointed with the service department. I received a gift card only to be used in the service department. I kept on receiving emails that it was due to expire soon, today I decided what t More

by veromatt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Epifanio Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Metro Nissan of Montclair responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to be more clear on the specials we offer. Thank you and best regards.

September 17, 2022

Gracias por la atención Walter muy bien atendidos nos dio un buen servicio en esta compra que Dios lo bendiga, muchas gracias por su tiempo y atención More

by amparocerna8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Metro Nissan of Montclair responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 31, 2022

The process was quick and easy,he helped me so much when I was so stressed about the situation and he made it easier for me definitely be coming back for my next car More

by skylarpoole333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Bartia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Apodaca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Metro Nissan of Montclair responded

Skylarpoole333, we are glad we could help! We'll pass the kind words to the team and will be here when you're ready for the next car.

February 12, 2021

Carlos tried to sell me a tire sensor that according to him wasn’t working anymore. Went to local tire shop fixed at no cost. More

by rs03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos
Feb 16, 2021 -

Metro Nissan of Montclair responded

Hello rs03... We're sad to hear you had a negative experience during your recent visit. Our Manager would like to learn more about your visit. Please give us a call at (909) 625-5575 ext: 620. Thank you. Have a nice day!

November 22, 2020

The staff at Metro Nissan of Montclair made me feel very comfortable, not at all pressured and I felt like they really tried to give me a good deal. I bought my previous car from the same location.. More

by Beckie.sanchez24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Metro Nissan of Montclair responded

Beckie.sanchez24, we are so happy to read such a great review about Metro Nissan Of Montclair! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2020

Great service.... happy with the outcome of my financing and my new car. My second car from Metro! my salesman was so patient courteous and helpful. More

by brneyedgurl59
Recommend Dealer
Yes
Employees Worked With
Diego Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept
Jun 14, 2020 -

Metro Nissan of Montclair responded

Hi brneyedgurl59!! We're so happy we were able to help you with the financing of your new Nissan. We hope you build great memories with your new Nissan and we look forward to earning your business again in the future. Have a great day!

May 31, 2020

Walter was professional and knew exactly how to help get what we needed. Was detailed when explaining the contract process and information . Thank you so much! More

by Morenitatorresm
Recommend Dealer
Yes
Employees Worked With
Walter Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Metro Nissan of Montclair responded

Morenitatorresm, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience working with Walter. Thank you again for your valuable business. Have a great day!

December 10, 2019

Javier S. service advisor Javier always takes the time to explain service preformed to my vehicles I bring in for service. Plus, he Keeps me informed on my vehicles progress du More

by mojodad59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Salcido
Dec 10, 2019 -

Metro Nissan of Montclair responded

Thank you Mojodad59 for the review! We appreciate your business and letting us know how much you appreciate Javier's help. We'll be sure to pass along your comments to him. We look forward to your next visit. Have a great day!

December 07, 2019

service dept (Javier) I felt like a valued customer by Javier. He handle my car repair. It took awhile, but it got done! I am please with the service Javier give me. This More

by encheffsandimas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 10, 2019 -

Metro Nissan of Montclair responded

Hello Daniel! Thank you for the review. You're definitely a valued customer and we look forward to providing exceptional service to you on your next service visit. Have great day!

September 08, 2019

Excellent service I just purchased my second Nissan from Metro Nissan of Montclair and I couldn’t be happier. It was quick, easy, and I received the best deal. I will d More

by TJKennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anwer "Zack" Zaidi
Sep 09, 2019 -

Metro Nissan of Montclair responded

Hello TJKennedy, thank you for taking the time to let us know how Zack and Metro NIssan of Montclair did. We're happy you had a great experience and congrats on your 2nd Nissan. We're looking forward to your next visit with us! Have a fantastic day!

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