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Merchants Automotive Group - Service Center

Hooksett, NH

4.2
137 Reviews

137 Reviews of Merchants Automotive Group - Service Center

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June 05, 2024

Great service, got in my car in right away for inspection! I would highly recommend the service. More

by ALYSSARAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

My vehicle failed its inspection when I bought it. The next day I called to get an update, they told me that they couldn’t give me any information on my own vehicle! More

by Jfrenchd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Merchants Service Center
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Great service but merchants took out all of my income in my account need it back now More

by dennisfortier44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Was sold a vehicle that was not qc before leaving lot. was done 2 weeks later and they didn’t fix everything wrong with it. Should of never left lot until it was gone through More

by brat80us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Staff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I liked the way the service writer took all my information and how kind and courteous he was and the timely manner he told me the vehicle was going to be finished and the phone call when the vehic More

by jimmytexiera9.jst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Excellent service work completed on time and answered all of our questions Service advisor was especially helpful More

by rmac5290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Mike Daley has been phenomenal to work with. He has gotten us everything we have asked for and has been very responsive and quick turnaround. We are very happy with our experience and will be co More

by amurphy12
Recommend Dealer
Yes
Employees Worked With
Michael Daley
May 22, 2024

Very poor experience. I purchased the vehicle over 2 weeks ago and still haven't received it. Communication has been lacking and I've had to take time out of my day to mak More

by brittainelectric.me
Service Time
Recommend Dealer
No
Employees Worked With
Sales Staff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Gregoire
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

You guys rock you are a good dealership keep up the great work thank you More

by jimmytexiera9.jst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Normand
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Everyone with easy to deal with. The whole process with quick and a very friendly experience! Thanks everyone! More

by tobypena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
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