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Merchants Auto

Hooksett, NH

4.5
1,977 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,977 reviews

June 01, 2024

Great experience across the board. Toby took a lot of time to explain all the finance options available and the process was quick too. More

by John.Boggia03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Was sold a vehicle that was not qc before leaving lot. was done 2 weeks later and they didn’t fix everything wrong with it. Should of never left lot until it was gone through More

by brat80us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Staff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I liked the way the service writer took all my information and how kind and courteous he was and the timely manner he told me the vehicle was going to be finished and the phone call when the vehic More

by jimmytexiera9.jst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Joe was amazing ! ! He was able to get me into a new safe car all within 1 day !! He was super friendly and was also great with my son who I had to bring along with me More

by caitlin.harrington90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bowker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

It was a great experience. They are a great place to buy a car from More

by harleylover12502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Duval
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Bob Labrie took excellent care of me! He sold me a great SUV at an extremely reasonable price. Thank you Bob. More

by aleishadesrocherswinner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

the car tittle wasn’t there so we had to wait almost a week to even get the car and then when we got the car we had to wait 45-60 minutes when they said it would be ready when i got there. and the car was More

by yusuf
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Damien Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Good service, great response worked with me to get the vehicle we need at the price point we were looking for. More

by Bill@qcglass.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Great salesman. Helped me in a very timely and efficient manner while being exceptionally professional. More

by rickegodfrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Purchasing my new sprinter van with Merchant Auto was a great experience. They made the whole process very easy and helped me get financing through my busines. Would highly recommend. And a special shout o More

by declanh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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