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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.9
133 Reviews
Call Dealership (888) 301-5540

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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133 Reviews of Mercedes-Benz of Thousand Oaks

May 01, 2024

Friendly, helpful, great attitude and overall good experience! I would recommend this dealership to anyone in the market for a Mercedes. More

by jumpyjac
Recommend Dealer
Yes
Employees Worked With
Antoine Allen
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May 01, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know you had a positive experience at our dealership! Thanks for recommending Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. We appreciate your support and look forward to serving any future needs.

Helpful
May 01, 2024

Wonderful Dealer excellent service would refer friends and family to purchase or service the vehicles More

by ziglr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yiree
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May 01, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to know you had a positive experience with us at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. Thank you for considering referring your friends and family, we truly appreciate it!

Helpful
May 01, 2024

Car was returned is very clean condition. It took way too long to get my car at pick up. I had someone waiting and it must have taken 15 minutes. Car was parked poorly - I drove it off myself More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service receptionist
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Helpful
April 27, 2024

Great service James the service consultant was great kept me informed and updated on parts arrival work done right the first time great service will be back for service More

by chana88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marian Dailey
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Apr 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know that James provided you with great service and kept you well-informed at Mercedes-Benz of Thousand Oaks. We look forward to seeing you again for your next service!

Helpful
April 19, 2024

Good service they take care of customer very good they explain everything nicely to the customer More

by Surinder Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry , Ryan Huffman
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Apr 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for this 5-star review of Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Have a great day!

Helpful
April 16, 2024

Very professional and very nice, took care of all the problems, I was very impressed More

by Nacson5
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
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Apr 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your vehicle!

Helpful
April 13, 2024

My service rep went above and beyond to make sure our vehicle service addressed all issues. More

by blondesq7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that our team went above and beyond to address all of your concerns. Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your service needs!

Helpful
April 13, 2024

Sydney and staff in service dept are great. Excellent communication and work done on time. More

by Rexthreepwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
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Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Sydney and our team provided excellent service. Thank you for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks!

Helpful
April 05, 2024

Solved my issue in a timely manner. They were prompt in getting me home and picking me up to get my car. More

by rosemarytalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Service Advisor
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Apr 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know that our team at Mercedes-Benz of Thousand Oaks was able to resolve your issue promptly and provide convenient transportation. Thanks for the positive feedback!

Helpful
April 05, 2024

Edgar & his team are excellent. Express, quality service. Highly Recommended. Superior customer service and support. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know that Edgar and our team at Mercedes-Benz of Thousand Oaks provided you with top-notch service. Thanks for the high recommendation!

Helpful
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