Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Unprofessional , unfair and careless. They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are c They do not return phone calls while your car is being serviced. They will not remember what you told them about your car. They will lie. They are careless unprofessional and an embarrassment to the Mercedes brand More

Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More

The service is great what ever you need they are all helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts helpful even the parts dept where the parts manager explained to me how important it is you always service my car with MB parts More

Scott was very professional and answered all my questions. Staff are all pleasant and attentive. questions. Staff are all pleasant and attentive. More

Dealership was very clean. The service manager was very informative and courteous. Thanks for the car wash and your service. The service manager was very informative and courteous. Thanks for the car wash and your service. More

I had a pleasant experience, Frankie pinpointed the problem and had it handled swiftly. I was back on the road within 24hrs. problem and had it handled swiftly. I was back on the road within 24hrs. More

thanks and friendly staff It’s nice to be nice whenever you good place o you good place o More

Omar was very attentive and thorough with me E class. The work done in the shop was as it always is…outstanding. The tech also took the time to provide a very detailed and informative video on the work p The work done in the shop was as it always is…outstanding. The tech also took the time to provide a very detailed and informative video on the work performed. This is my second Mercedes and I was a long time customer and client at a different local dealer. Needless to say I am staying with MBOC. More

Very good professional service by Omar, I’ll be returning again in the future potentially to buy a new vehicle again in the future potentially to buy a new vehicle More

Scott went above and beyond to ensure I was 100% satisfied with the service provided. satisfied with the service provided. More