Mercedes-Benz of Massapequa - Service Center

minimum wait time and excellent service overall had been to other dealerships before and most of them were not that good as here in Massapequa Jay, our service advisor, is exceptionally courteous, pro been to other dealerships before and most of them were not that good as here in Massapequa Jay, our service advisor, is exceptionally courteous, professional and very knowledgeable in what he does and recommends Service level well corresponds to high class cars place highly recommended More

Very unprofessional. They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the va They called me in as par of an emission campaign. The van came back and the check engine light was on. I sent it back and as they were driving the van they claim the engine blew. The van was working before they started working on the emission and now the van has no engine. They are not taking any responsibility claiming it was a coincidence that the engine died under their care. More

Dwayne McCrae, service consultant , was awesome. He was able to determine a need for a software update to correct some faults. Highly attentive to my needs and he is very personable. He was able to determine a need for a software update to correct some faults. Highly attentive to my needs and he is very personable. More

Mrs. Keshtgar, was very knowledgeable advisor, clear, professional, very helpful & had great online payment/delivery arrangements! Their Service Center with welcoming staff repaired & delivered my car professional, very helpful & had great online payment/delivery arrangements! Their Service Center with welcoming staff repaired & delivered my car on time ! I would highly recommend the MB of Massapequa & I will definitely come back! More

Vivian was great , very professional and helpful able to service my car in a timely manner service my car in a timely manner More

Paul was quick to respond, got my vehicle in and out in a timely manner, was nothing but professional. Thanks again and look forward to doing business with you. timely manner, was nothing but professional. Thanks again and look forward to doing business with you. More

My first time here. No appointment and they were happy to assist.Great service rep.. MGraff No appointment and they were happy to assist.Great service rep.. MGraff More

I have always bought my Mercedes-Benz from Massapequa and for years Vivian has been my service has been my service advisor. She goes above and beyond taking care of a customers. Mercedes-Benz of Massapequa a for years Vivian has been my service has been my service advisor. She goes above and beyond taking care of a customers. Mercedes-Benz of Massapequa always takes care of me. More

Thorough and quick service. Julia was great very informative and knew all the answers my questions. Will definitely use this dealership again for service Julia was great very informative and knew all the answers my questions. Will definitely use this dealership again for service More

Vivian was great as always. Viv is fair and knowledgeable. She makes you feel like you are not pressured to work that is not necessary at the present monent. Viv is fair and knowledgeable. She makes you feel like you are not pressured to work that is not necessary at the present monent. More