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Mercedes-Benz of Lehigh Valley - Service Center

Allentown, PA

4.7
270 Reviews
Call Service Center (610) 967-0788

270 Reviews of Mercedes-Benz of Lehigh Valley - Service Center

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May 31, 2024

Fast, service with good communication. The price was shown at the beginning so no surprises. More

by Mevlut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mevlut, thank you for the great review. We look forward to seeing you again at Mercedes-Benz of Lehigh Valley!

Helpful
May 29, 2024

Paul and Jonathan were awesome in finding a solution to a problem I encountered. The customer service could not have been better from the dealership. I am very grateful to experience their expertise and ef More

by DeeDee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana
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May 30, 2024 -

Mercedes-Benz of Lehigh Valley responded

DeeDee, we're delighted to hear that Paul and Jonathan provided top-notch service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your positive experience!

Helpful
May 25, 2024

My Mercedes has been going to this dealership since the day I purchased it in 2014. I have been very happy with the service I receive from the staff. They all go over & above their duties to accommodate my More

by ailawadi49
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan
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May 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley has been taking great care of you and your vehicle since 2014! Thanks for your continued trust and support.

Helpful
May 25, 2024

I am very satisfied with the service that Juan Martínez gave me at the Mercedes Benz in Allentown 10/10 More

by Luis Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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May 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

Luis, we're delighted to hear that Juan provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thanks for the fantastic review!

Helpful
May 25, 2024

Ric was great in getting me in and having my flat tire taken care of even with a few problems that needed to be ordered for the tire. Great job!! More

by Kathleen johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric in service
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May 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

Kathleen, we're glad to hear Ric was able to assist you with your flat tire at Mercedes-Benz of Lehigh Valley. Thanks for the positive feedback!

Helpful
May 25, 2024

My first experience here, and it was fantastic! The staff was helpful and the visitor lounge was clean and comfortable. More

by kpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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May 27, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience! We're glad to hear our staff was helpful and that you enjoyed the clean, comfortable lounge at Mercedes-Benz of Lehigh Valley.

Helpful
May 24, 2024

I always have a great experience when I have my car serviced. Five stars to all!!! More

by clarinets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Spanitz
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May 26, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for your five stars! We appreciate your support here at Mercedes-Benz of Lehigh Valley.

Helpful
May 23, 2024

Exceptional service and consideration from Jonathon my coordinator. You have earned a loyal customer. Thank you again Tony More

by Tony G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon, Service specialist.
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May 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that Jonathon provided exceptional service! Thanks for your loyalty and support.

Helpful
May 23, 2024

Very efficient and prompt in service and communication. Professional service with excellence and also class. More

by Yaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Yaser, we're delighted to hear you appreciated the efficient and professional service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your experience!

Helpful
May 22, 2024

Prompt service, dropped off loaner, issues addressed same day. Advised kept updated on status of repair More

by charleshermanmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Report | Print
May 22, 2024 -

Mercedes-Benz of Lehigh Valley responded

Charles, we're glad to know you had a prompt and efficient service experience at Mercedes-Benz of Lehigh Valley. Thanks for the positive feedback!

Helpful
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