Mercedes-Benz of Burlington

I had a very good experience with repairing my sprinter van. Highly recommend. Thank you. van. Highly recommend. Thank you. More

I’ve always had great service at Mercedes Burlington. Steve Bergeron in particular has been so helpful throughout the past 7 years and he is why we continue to go here! Steve Bergeron in particular has been so helpful throughout the past 7 years and he is why we continue to go here! More

If you’re bringing your car in for service at Mercedes Benz of Burlington you have to ask for Steve. He is the best, always very attentive. Benz of Burlington you have to ask for Steve. He is the best, always very attentive. More

Every time I bring my cars in I work with Steve in service and he always provides excellent service. He always makes every visit so easy. I’ve been coming to this dealership for years and I fully reco service and he always provides excellent service. He always makes every visit so easy. I’ve been coming to this dealership for years and I fully recommend working with him. More

When purchasing a car, TJ has been great in giving us the best possible deals and remaining reliable for the purchase of many different kinds of Mercedes models. When getting a service Steve Bergeron always best possible deals and remaining reliable for the purchase of many different kinds of Mercedes models. When getting a service Steve Bergeron always makes sure we get an adequate service to ensure we get the best and most safe driving experience. More

My Sprinter ran out of DPF Fluid, the Dash Light came on, I filled the DPF Tank and the light wouldn't go out, then it did a count down, 9 Starts left, then 8,7,6... Called to make an appointment, the schedu I filled the DPF Tank and the light wouldn't go out, then it did a count down, 9 Starts left, then 8,7,6... Called to make an appointment, the scheduler said 2 weeks, then I told him about the number of starts left and they told me to bring it the next day and they would get to it in 1 or 2 days, it worked out perfect. The Service Mgr Steve (Sprinter Service) said some of it could be warranty work and some not. When I picked up my Sprinter, they had been able to fix multiple problems and had found that the other problems they had found were under a Mercedes-Benz Extended Warranty and was able to do All the repairs for no out of pocket expense, all on Warranty and Extended Warranty, they do their research, Most truthful, straight forward dealership service dept. I have ever done business with. More

I have bought all of my vehicles at Mercedes of Burlington. I have every service done by them Steve Bergeron and team are amazing . They keep you informed every step of the way . They make you feel Burlington. I have every service done by them Steve Bergeron and team are amazing . They keep you informed every step of the way . They make you feel like family. From food , loaner , updates via text , and a detailed car upon completion of service they go over and above . I highly recommend Mercedes Benz of Burlington. Thank you for exceptional sales and service . More

I own a fabulous camper van which is built on a 2020 Mercedes-Benz Sprinter s500 4WD platform. Steve and the team at Mercedes-Benz of Burlington take care of the MB aspects of the camper van for me Mercedes-Benz Sprinter s500 4WD platform. Steve and the team at Mercedes-Benz of Burlington take care of the MB aspects of the camper van for me. It's easy to make an appointment and I can get a loaner car if it is a longer service. I wish the other companies I do business with were this efficient. More

I recently purchased my 4th MB in the past 12 years. TJ Jayasakera is my sales rep and he is the best! A week after I had my new GLC300 SUV I had a problem with the rearview camera. Steve Bergeron, who TJ Jayasakera is my sales rep and he is the best! A week after I had my new GLC300 SUV I had a problem with the rearview camera. Steve Bergeron, who has been my service rep since my first purchase, took the vehicle in immediately after I called and had the problem fixed. In my experience, Steve is the best service rep I have ever had. He is responsive, understanding of my needs, and a consummate professional. Steve is truly an ambassador of the MB brand and the dealership. More

I have always had 5 star service from Steve at MBOB. I always make an appointment and work with Steve once I get there. He always treats me great, like a friend. It doesn't matter what class of vehic I always make an appointment and work with Steve once I get there. He always treats me great, like a friend. It doesn't matter what class of vehicle you own or whether or not you purchased it from MBOB, Steve always treats me like I'm his only and best customer. Communication during the service is fantastic (I prefer texts) and they provide a link to pay your invoice online/smartphone prior to pick up. Easy, great service, great coffee bar, and genuinely good people there that I will continue to do business with. More