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Mercedes-Benz of Boston - Service Center
Somerville, MA
681 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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681 Reviews of Mercedes-Benz of Boston - Service Center
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June 01, 2024
This is by far the best dealership. They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reas They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reason I keep buying cars at this dealership. More
by jpearlstein
Employees Worked With
Helpful June 01, 2024
Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More
by Car customer
Employees Worked With
May 31, 2024
Great dealership-very customer focused and honest-like Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively t Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively through this dealership More
by Mike
Employees Worked With
May 30, 2024
Great service at Herb Chambers but holy moly! ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly More
by despot_away_0o
May 26, 2024
All the best around very informative helpful and a good snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well More
by bob.bonina
May 23, 2024
I had my car dropped off for service first time. The staff are very professional, polite and good communications. Service manger Patrick is great. The staff are very professional, polite and good communications. Service manger Patrick is great. More
by Guoallan2016
Employees Worked With
May 17, 2024
Very pleased with MB Boston and the service manager. They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality of work. The whole team worked together to make my experience there the Best. More
by eanthony
Employees Worked With
May 16, 2024
Excellent service as always. Have done business with this dealership for many years and they never disappoint! Have done business with this dealership for many years and they never disappoint! More
by corvis_us
May 16, 2024
Pure professionalism I would recommend this dealership to anyone looking for top notch services in the industry. to anyone looking for top notch services in the industry. More
by Lou4159
Employees Worked With
May 14, 2024
Great dealership with outstanding service and communication skills. They take care of customers with respect. communication skills. They take care of customers with respect. More
by Bedri
Employees Worked With
