Mercedes-Benz of Annapolis

I have been searching for a Benz for few months from New York to V.A. I I was looking for a very specific set of options in the vehicle. There were plenty of vehicles, But, if you're looking for the Best pr York to V.A. I I was looking for a very specific set of options in the vehicle. There were plenty of vehicles, But, if you're looking for the Best pricing an excellent customer service as you expect from a Mercedes dealer. This is IT! ( I was a out of state client) My sales rep Drew Donald was extremely professional I'm very thoughtful throughout the process. He answered all my Questions,spend lot's of time with me over the phone and In person and found THE vehicle for me.. With the color and Options i wanted. Their pre-owned prices are extremely reasonable throughout the region. If you are looking for a Benz, This place has to be on your List. Last but not least the business / Finance manager, Mr Allen was extremely helpful and thoughtful as well. He has a very Pleasant personality which makes the whole process a delightful Breeze. He speaks to you on a personal level like I have never experienced with any other finance manager. I have done my due diligence and I found this place to be extremely courteous professional and reasonable. if you're looking for a Mercedes you must visit this dealership before making a final decision More

Mia actually managed to make the car buying process fun! Highly recommend anyone looking for a car to ask for Mia! Highly recommend anyone looking for a car to ask for Mia! More

I needed help with a tire and Peter Herman made sure I received service and information in a timely matter. Would recommend received service and information in a timely matter. Would recommend More

Wayne was very knowledgeable and patient with me and all my questions. Smooth transactions, the staff was friendly. Rori answered all of my questions regarding my trade in and it was a smooth transaction ch my questions. Smooth transactions, the staff was friendly. Rori answered all of my questions regarding my trade in and it was a smooth transaction checking out with Larry. More

Arella was great to work with. Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family Very knowledgeable and made us feel comfortable with our purchase. We had a wonderful experience and will definitely refer them to friends and family. More

Wayne Discus was super helpful and went above and beyond. He showed me what every button in my car does and explained every feature! He was very kind and respectful. He showed me what every button in my car does and explained every feature! He was very kind and respectful. More

Mercedes Benz of Annapolis has a five star plus service center for all of your needs. I would purchase my next MB from this location. center for all of your needs. I would purchase my next MB from this location. More

Arella was the best! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! So patient and kind. I enjoyed my experience at Annapolis Mercedes Benz. Thank you! More

Mercedes-Benz of Annapolis sales process is 5-stars plus. I had called ahead to test drive a used Porsche Macan S. Wayne followed up to ensure I had no problems finding the dealership. It was raining the I had called ahead to test drive a used Porsche Macan S. Wayne followed up to ensure I had no problems finding the dealership. It was raining the day I arrived, but Wayne had fully detailed the car and left it in the car port for me to view before the test drive. He said "I know we plan to take it in the rain, but I'd like for you to look over the vehicle to make sure you are comfortable with the condition before we drive. I'd also like you to stay dry while doing it." To say I loved the vehicle was an under statement. After the test drive we sat down to discuss next steps. No pressure, just an open conversation. After some great discussion about the vehicle, price, inspection, etc. I decided to purchase the vehicle. The only problem was I lived an hour and a half away, and had another car I was driving. Wayne said no problem... we will ship your car back to you (at no cost). They filled the new car up with gas, I signed the paperwork and was on the road. Car showed up next day no problems. If you are in the market for a car, any car.... I highly recommend Mercedes-Benz of Annapolis. Ask for Wayne. I've been in the car business for a long time... and hands down, this was the best sales experience I've ever had. I will be calling them again for my next car for sure. Thank you Mercedes-Benz of Annapolis. More