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Merced Toyota - Service Center

Merced, CA

4.9
83 Reviews
Call Service Center (209) 725-9000

83 Reviews of Merced Toyota - Service Center

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April 26, 2024

Kevin Koker at Merced Toyota is simply AMAZING! Always goes over my service slip and provides his expertise on my next steps! More

by Usecarseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker, Service Drpt
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Apr 27, 2024 -

Merced Toyota responded

Thank you! We appreciate you taking the time to share your experience and positive feedback! We thank you for allowing us to serve you! Manuel Guerrero General Manager

Helpful
April 16, 2024

This dealership is the only place I will come for service or my future purchases More

by J
Recommend Dealer
Yes
Employees Worked With
Mrs Hampton
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Apr 17, 2024 -

Merced Toyota responded

Thank you so much, J! We truly appreciate your loyalty and trust in our dealership. We are thrilled to hear that you had a great experience with us and we look forward to serving you for all your automotive needs in the future. Regards, Manny Guerrero General Manager

Helpful
April 08, 2024

This dealership is always clean and tidy. Great and friendly service. Would recommend to anyone. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
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Apr 09, 2024 -

Merced Toyota responded

Jennifer, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership. It means a lot to us that you would recommend us to others. We hope to see you again soon! Regards, Manny Guerrero General Manager

Helpful
March 15, 2024

Treated very well at service department and from sales department as well at customer check out desk. More

by lalo.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin P
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Mar 19, 2024 -

Merced Toyota responded

Lalo, we are thrilled to hear about your positive experience with our service and sales departments. Providing exceptional customer service is our top priority, and we are delighted to know that you felt well taken care of throughout your visit. Thank you for choosing us! Regards, Manny Guerrero General Manager

Helpful
March 06, 2024

KP Pornnang was and is always very polite and helpful. He always provides great service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP Pornnang
Report | Print
Mar 07, 2024 -

Merced Toyota responded

Thank you so much for your kind words, Albert! We are thrilled to hear that you had a positive experience with KP. Providing excellent service is our top priority, and we are grateful for your feedback. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

Helpful
March 06, 2024

ROB HAMPTON WAS VERY HELPFUL AND ATTENTIVE . I WILL DEFINITELY CONSIDER THIS DEALERSHIP FOR FUTURE SERVICES OR FOR A NEW CAR THE NEXT TIME I AM IN SEARCH OF A NEW CAMRY. THANK YOU More

by silvarjuan
Recommend Dealer
Yes
Employees Worked With
ROB HAMPTON
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Mar 07, 2024 -

Merced Toyota responded

Hi Silvarjuan, thank you for sharing your positive experience with Rob at our dealership! We are thrilled to hear that he was helpful and attentive during your visit. We look forward to assisting you with any future services or new car purchases. Thank you for considering us! Regards, Manny Guerrero General Manager

Helpful
February 29, 2024

Service on my car is easy to schedule and the work is always completed in a timely manner. Kevin keeps me updated on completion time. More

by Ssusanhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Korker
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Mar 01, 2024 -

Merced Toyota responded

Hi Susan! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that scheduling service for your car was easy and that Kevin provided timely updates. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

Awesome staffs, fast and great service. Would not go anywhere else. Keep up the awesome work! More

by j.saephanh82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin pornnang
Report | Print
Feb 29, 2024 -

Merced Toyota responded

Hi J! Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience with our staff and service. We appreciate your support and hope to see you again soon! Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

I am Very satisfied with my visit. I was in and out in a timely matter. More

by alisa342000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Feb 29, 2024 -

Merced Toyota responded

Hi Alisa, we're thrilled to hear that you had a positive experience during your visit! Providing efficient service is always a top priority for us. Thank you for choosing us and we look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

I had the wrong day to bring my car in for service and he got me in and had it completed before noon. Very friendly and helpful. More

by heathernhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Peral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Merced Toyota responded

Heather, thank you for sharing your positive experience with us! We're glad we could accommodate you and get your car serviced efficiently. Our team always aims to provide friendly and helpful service to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Manny Guerrero General Manager

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