Medford Ford Inc.

Just purchased an Explorer this week from Medford Ford and it was a quick/easy deal to make (they didn't push back once on any question I had regarding rebates, financing, etc). John and JT were very acc and it was a quick/easy deal to make (they didn't push back once on any question I had regarding rebates, financing, etc). John and JT were very accomodating and made the process super-easy as I was driving the new truck the next day. I would highly recommend Medford Ford! More

I have purchased multiple cars from Medford Ford over the past 25 years. There customer service is outstanding. past 25 years. There customer service is outstanding. More

My grandmother purchased a used vehicle from Medford Ford about 6 weeks ago. It has been in the shop most of these 6 weeks. The week she purchased it the vehicle started having issues, the power steering and about 6 weeks ago. It has been in the shop most of these 6 weeks. The week she purchased it the vehicle started having issues, the power steering and brakes would lock up. She called Medford, brought the vehicle in and they said nothing is wrong. She took the vehicle back, the issue has happened multiple times since. It happened once closer to another local reputable dealer, they scanned and diagnosed the vehicle but told her she should take it back to Medford because it was just purchased. She took the vehicle back to Medford, they have had the vehicle for over a week again at this point, they are refusing to repair the vehicle based off of the diagnoses from the other Ford dealer, they refuse to answer or return her phone calls, the one time they did answer they don't allow her to speak to the manager and only say nothing is wrong with the vehicle...clearly something is. She reached out to the sales department for them to purchase the vehicle back now that she does not feel safe driving the vehicle and the offered her half of what she purchased it for six weeks ago. This women is 70 years old, has purchased and serviced multiple vehicles at this location throughout the years, and they don't have a care in the world for her or her safety. They don't stand behind their vehicles. Do better Medford Ford More

I've been buying vehicles from Medford Ford for over 25 years, This Ford team never disappoints, Tom Eckert is more than a sale consultant, after 25 years, he is a friend. The sales manager JT aimed to ple years, This Ford team never disappoints, Tom Eckert is more than a sale consultant, after 25 years, he is a friend. The sales manager JT aimed to please. Till next time, thanks again! More

JT was awesome to work with, super professional and courteous. He was able to get us in and out with a new can in under 2 hours! courteous. He was able to get us in and out with a new can in under 2 hours! More

Walked in thinking I was going to purchase my lease vehicle and walked out with a brand new truck!! I've been leasing Fords from Medford Ford since I've been in NJ, 10 years now. I won't go anywhere el vehicle and walked out with a brand new truck!! I've been leasing Fords from Medford Ford since I've been in NJ, 10 years now. I won't go anywhere else!! Thank you John Scisly. More

Terrible service ! Tried to get my car in for a TSB and the woman who answered my call couldn't even process my VIN number! Lol - and I'm gonna let them work on my vehi Tried to get my car in for a TSB and the woman who answered my call couldn't even process my VIN number! Lol - and I'm gonna let them work on my vehicle? NO THANKS More

I tried to do a lease buy-out with Medford Ford and they added $1000 onto the selling price of the car. I felt they were trying to be sneaky about this because they never said a word that they were charging added $1000 onto the selling price of the car. I felt they were trying to be sneaky about this because they never said a word that they were charging $1000 over the lease buy-out price from Ford Credit. If I didn't call Ford Credit I would have never known. More

I ordered my Bronco with Tom at Medford Ford and he was great. I knew given the current constraints it would take time but Tom made sure I was informed. His manager, JT was also very helpful. You can d great. I knew given the current constraints it would take time but Tom made sure I was informed. His manager, JT was also very helpful. You can definitely trust Medford Ford to deliver on their word. More