Mcguire Buick Gmc

First, I want to say Eddie Bellocq was the most professional and knowledgeable salesman. The whole process of buying the truck was fantastic. Everyone that I interacted with were so kind, not “s professional and knowledgeable salesman. The whole process of buying the truck was fantastic. Everyone that I interacted with were so kind, not “salesy” and just genuinely down to earth people. In regards to the buying experience, from the moment I came into the dealership Eddie was great. He greeted me asking if he could get myself and my wife a drink of coffee or water and followed it with what type of vehicle we were looking for. I discussed to Eddie that I was out looking at different trucks and was interested in the 1500 elevation. He grabbed the keys, we went to the truck and he said “would you like to have a test drive?” We went for a test drive, and during the drive, I was impressed by his knowledge with the truck. (He knows trucks lol) All and out, I was really impressed by the whole experience. My wife and I have been to other dealers and this process from start to finish was the most professional and easiest. Also, i appreciated that no one tried selling me on different financing since i said from the start that i was already pre-approved. Keep doing what you guys do! Great dealer, great people, thank you. More

Excellent seller and helps customers. Good treatment and help with any questions that arise during the purchasing process. Good treatment and help with any questions that arise during the purchasing process. More

Took my 2020 Buick encore GX in for service for a check engine light on July 5. Made the appointment the previous night as soon as the light went on after two hours of work on my car, I was informed that m engine light on July 5. Made the appointment the previous night as soon as the light went on after two hours of work on my car, I was informed that my car was safe to drive, and I can come back in 2 to 3 weeks when the parts that are back ordered have been received. The issue seemed to be with the turbo charger, a specific valve, etc. 2 miles later, while driving on Tonnelle someone was screaming at me from an intersection that my vehicle was on fire. My vehicle had caught fire and was totaled due to negligence from this dealership. The service manager arrived at the location of my burning vehicle within 10 minutes. What really bothers me is how the situation was handled from here on out. Despite being put through this, I still wanted to go ahead and get myself into a new Buick, because I loved my car. Adriana, the finance manager, when asked what I needed from them, and I told them I just needed to be in a new vehicle (not an encore gx, for obvious reasons) and at my same payment she said simply “that’s not possible”. So for somebody who decided to try and work with the dealership, give them every opportunity to reconcile the situation, and remained what I would consider reasonably calm during this whole ordeal, they were 100% unsympathetic, and did not acknowledge their negligence. The only bright side of this dealership would have to be Patrick the one salesman who tried to help me prior to my vehicle catching fire, and Kimberly in the service department, who was always attentive and kind. I strongly recommend buick of Mahwah before this dealership seeing that they’re a lot more honest and helped me with leasing my GX 3 years ago. More

Check engine light came on for transmission issues. McGuire techs investigated and stated it would be $700 for a flush or $3,000 for a replacement. I then said the car is under McGuires extended warran McGuire techs investigated and stated it would be $700 for a flush or $3,000 for a replacement. I then said the car is under McGuires extended warranty. They then said, we can’t fix it because the light isn’t on anymore and to take pictures of it. I pay a diagnostic fee of $200. 4 weeks later same light comes on. Bring it in again. With pictures. They now say warranty won’t fix it because they have to clear and recreate the error, they can’t just use the error code in the car. Still not fixed they say drive it til it dies. This time the supervisor waives the fee. He is the only saving grace in that place. 2019 GMC Terrain. 64,000 miles. Brake booster pump failure. 2 transmission failures. More

Great service! The staff over at Mcguire was extremely attentive and incredibly professional. I highly recommend anyone who is looking for a car to head over. I am The staff over at Mcguire was extremely attentive and incredibly professional. I highly recommend anyone who is looking for a car to head over. I am in love with my car! More

I bought a car at Mcguire , with the salesperson Eddie excellent customer service very patience and explain everything in the new car, had a great experience at this dealer . Got my new encore gx and all excellent customer service very patience and explain everything in the new car, had a great experience at this dealer . Got my new encore gx and all the safety features are really nice and I feel safe in my new car . More

my husband and I went in for an oil change and the sales rep introduced us to some of the models in stock and without much persuasion, helped us find a car we needed same day. walked out do the dealer with rep introduced us to some of the models in stock and without much persuasion, helped us find a car we needed same day. walked out do the dealer with an oil change and a new car lol.. we needed a car but didn't want to get in debt again but ended up picking the right car for us and the pricing was on point. very pleased. currently have two cars from this location and have always come back for any service. The owners of the location are great people and have always helped us with our needs. More

Patrick was our salesman Patrick went way out of his way to accommodate us from start to finish . I would recommend Patrick 100 % . to accommodate us from start to finish . I would recommend Patrick 100 % . More

This dealership is the best experience I’ve had. Great customer service. They do everything to work with you and find you the best deal. I recommend this a 100% to any one with good or bad credit. A Great customer service. They do everything to work with you and find you the best deal. I recommend this a 100% to any one with good or bad credit. Adriana and Patrick are the kindness and helpful, def an amazing experience overall More

Got my new encore gx here. All the safety features are really nice and I feel safe in my new car. All the safety features are really nice and I feel safe in my new car. More