McGrath Buick GMC Cadillac
Cedar Rapids, IA
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169 Reviews of McGrath Buick GMC Cadillac
Took them a week to diagnose a bad starter and wanted to charge me double the diagnostic fee on top of the $835 to fix the starter. Nothing but rip off artists charge me double the diagnostic fee on top of the $835 to fix the starter. Nothing but rip off artists More
All departments were very easy to work with. We would’ve liked to have seen more models on the grounds to compare. However, we understand that the new vehicles are coming out soon. Josh helped We would’ve liked to have seen more models on the grounds to compare. However, we understand that the new vehicles are coming out soon. Josh helped us get the best price for what we were looking for. More
Matt the salesman was great to work with, I had met him several weeks before when I had my truck in for routine maintenance, He was really easy to talk to about vehicles. When I wanted a new vehicle he wo several weeks before when I had my truck in for routine maintenance, He was really easy to talk to about vehicles. When I wanted a new vehicle he worked hard to earn my business. My wife and I were really happy with the buying process, Matt made it easy. More
I had a GREAT experience purchasing my new truck yesterday. Dick and Craig made me very comfortable and relaxed during the process. Honestly the best experience I’ve had purchasing a vehicle in a LO yesterday. Dick and Craig made me very comfortable and relaxed during the process. Honestly the best experience I’ve had purchasing a vehicle in a LONG time Shout out to Shawn for the sales/paperwork process too. Almost pain free😊 More
Great listeners who figured out in less than 10 minutes what model would be the best fit. The buying process was streamlined and low pressure. I'm very pleased with my Buick Encore GX! what model would be the best fit. The buying process was streamlined and low pressure. I'm very pleased with my Buick Encore GX! More
Clean and friendly. Casey was very knowledgeable about the car and processes. Just enough selection of vehicles in the lot! Casey was very knowledgeable about the car and processes. Just enough selection of vehicles in the lot! More
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their deale recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future. More