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McDonald Volkswagen - Service Center

Littleton, CO

4.9
925 Reviews
Call Service Center (303) 376-4734

925 Reviews of McDonald Volkswagen - Service Center

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April 30, 2024

My car had broken down over the weekend while visiting friends. They were very helpful and they were able to get my car in and treated the same day in this emergency situation. More

by abbyrose98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Chris in the service dpt.
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Helpful
April 29, 2024

Chris did a good job of handling a difficult situation with my car. It took about a month to get me into a loaner but once I got one he kept me in one for the next 7 months. More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Apr 29, 2024 -

McDonald Volkswagen responded

Stella, we appreciate your patience and understanding during this process. It's great to know that Chris was able to assist you effectively at McDonald Volkswagen. Thanks for sharing your experience!

Helpful
April 29, 2024

Efficient service. Clearly communicated the services to be provided. No surpises, and completed in reasonable amount of time. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O’Hearn
Report | Print
Apr 30, 2024 -

McDonald Volkswagen responded

John, we're glad to know you found our service at McDonald Volkswagen efficient and straightforward. We always aim for clear communication and timely completion of work. Thanks for the review!

Helpful
April 27, 2024

From the scheduling to the appointed time, the service was very good if not exceptional. More

by peterPedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 29, 2024 -

McDonald Volkswagen responded

Thank you for your confidence in McDonald Volkswagen, and for your business. We are grateful to have you as a customer!

Helpful
April 27, 2024

Quick turnaround time. Appointment times were available and not weeks out for general maintenance. Thanks More

by kellym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 29, 2024 -

McDonald Volkswagen responded

Kelly, we're glad to know that you appreciated our efficient service at McDonald Volkswagen. We always aim for convenience and quick turnaround times. Thanks for your feedback!

Helpful
April 26, 2024

My experience at McDonald Volkswagen Service was by far the best experience I have ever had at any dealership or service station. More

by heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O'Hearn
Report | Print
Apr 29, 2024 -

McDonald Volkswagen responded

Heather, we're delighted to know you had such a positive experience at our McDonald Volkswagen Service station. Thanks for sharing your feedback!

Helpful
April 25, 2024

Very positive visit over at VW McDonalds dealership. Great friendly professional service with our service advisor Stephen Guillet. More

by bemmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Guillet
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Apr 25, 2024 -

McDonald Volkswagen responded

We're glad to know you had a positive experience with our service advisor, Stephen, at McDonald Volkswagen. Thanks for the kind words and we look forward to serving you again!

Helpful
April 17, 2024

I was very pleased with the efficiency and the communication with Doug on my appointment. I do prefer the previous arrangement with Uber for transportation to and from appointments. Sometimes tr More

by krich66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in Service
Report | Print
Apr 24, 2024 -

McDonald Volkswagen responded

It's great to hear that you were pleased with Doug's efficiency and communication during your appointment. We understand that transportation coordination can be a bit challenging at times, and we appreciate this feedback as we're always looking for ways to improve our processes. If there are any other aspects of your experience you'd like to discuss further, please don't hesitate to reach out - we are committed to 5-star service and always happy to assist you. Best, Analisia Morales - Service & Parts Director - 303-734-2750

Helpful
April 16, 2024

Great customer service and I really appreciated all the updates and all the honesty. There was a lot of attention to detail and my loaner car was brand new. More

by sophorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Apr 17, 2024 -

McDonald Volkswagen responded

We're delighted to know you appreciated our customer service and attention to detail at McDonald Volkswagen. It's great that the loaner car met your expectations too! Thanks for sharing your experience with us.

Helpful
April 14, 2024

Very help and explained everything to me. My car was finished on time and as promised. Thanks More

by rinsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug in Service
Report | Print
Apr 15, 2024 -

McDonald Volkswagen responded

We couldn't ask for a better review of McDonald Volkswagen. Thanks so much!

Helpful
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